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Proliant 1600r UPS shutdown issue.

 
John Newton
Occasional Visitor

Proliant 1600r UPS shutdown issue.

I have a proliant 1600 running windows 2000. I am using a UPS 1500. When a site loses power the UPS shuts down the servers but will not power them off. I get to " it is now safe to shut off your computer " screen. Proliant 1600R is not ACPI complaint nor does it have NT APM / Legacy driver. Has anyone seen this, or have any ideas. If the site power is restored before the UPS battery runs out the servers never get rebooted.
1 REPLY
Ernest Ford
Trusted Contributor

Re: Proliant 1600r UPS shutdown issue.

Are you using the UPS manufacturer's shutdown software? What is it called?

In most cases there is a timer set that tells the UPS to switch itself off a few minutes after it has shut the server down - in my experience this can cause a problem similar to the one you describe and it can be corrected by reducing the timer setting.