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Proliant 2500 Server

Jordan Vore
Occasional Visitor

Proliant 2500 Server

Please help. Our company has an old Proliant 2500 server. Running Windows 2000 Server, and is being used as our Exchange Server (2000). Starting last week, the server has started re-booting itself every 8 to 12 hours...sometimes successfully, sometimes not. The event log always looks the same after re-boot. With the following error as the first event after the re-boot. Event ID: 26, The driver has detected that device \Device\Scsi\Cpqarray1 has old or out-of-date firmware. Reduced performance may result.

Is my server slowly dieing, or is there something I can do to revive it?

Trusted Contributor

Re: Proliant 2500 Server

Hi Jordan,

A silly question: have you updated all firmwares / drivers / support packs etc? if not, first try to do it.
PreSales Specialist
Honored Contributor

Re: Proliant 2500 Server


Have a look in the Integrated Management Log (IML) using START-PROGRAMS-COMPAQ SYSTEM TOOLS-IML viewer.

Any hardware errors will be logged there.
Alternatively look at the Survey Report at

The IML details are also embedded in the survey report together with all your hardware and software details.

I suspect that your Smart Array controller is probably an old Smart-2P or Smart-2DH which had a final firmware version of 4.50 so anything less may need to be updated for your particular issue. There were some issues with these models when jumping from version 2.XX firmware to version 4.XX so it's best if you report your findings here for further assistance. If you attach the SURVEY.TXT file to your reply I can determine what's what.

I hope this helps.