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Proliant 3000 Netware 6 CPQARRAY abend

Travis Krampy
Occasional Advisor

Proliant 3000 Netware 6 CPQARRAY abend

This morning I came in to a server with this abend. unfortunately there is no abend in the abend.log.

This is Netware 6.0 SP4 on a Proliant 3000 333Mhz 512Mb RAM, Smart 2DH Array controller.

We recently upgraded the server to SP4 (about 2 weeks ago). Every was going well, then we got the abend. The server came back up with no problems, but we were just wondering if there is an updated driver for the Smart 2DH array controller card. I can only seem to find an updated driver for Netware 5 for the Proliant 3000.

There does not seem to be any driver updates for that controller card for netware 6 or 6.5.

Does anyone know if there are any driver updates for the controller card for Netware 6 or 6.5?

Here is the abend, does anyone have any ideas about this? Like i said there was no abend for this in the abend.log

System Fault Screen

System halted Thursday, March 18, 2004 2:24:40.290 AM EST

Abend on P00: CPQARRAY: A previously timed out request completed causing
potential data or memory corruption

OS Version : Novell Netware 5.60.04 December 12, 2003

Debug Symbols are Enabled

Running Process: Interrupt Service Routine (nested count 1)
Interupted Process: Server 4 Process
Stack: 35 3D FF 00 64 02 5D C8 46 00 00 00 20 AE F4 00 6A

Additional Information:

The Netware OS detected a problem with the system while executing a process
owned by CPQARRAY.HAM. It may be the source of the problem or there may
have been a memory corruption.


If any one has any ideas that would be great!!

if there is any needed information, please let me know and ill try and provide as much as possible...

Thank you

Travis Krampy


11 REPLIES
Roger Faucher
Honored Contributor

Re: Proliant 3000 Netware 6 CPQARRAY abend

Travis Krampy
Occasional Advisor

Re: Proliant 3000 Netware 6 CPQARRAY abend

Those are the first places where I looked. There does not seem to be any drivers listed for any array controller cards (only for the scsi controllers).

Here is the one that I found for NW5

http://h18023.www1.hp.com/support/files/server/us/locate/32_1112.html

Thanks

Travis
Roger Faucher
Honored Contributor

Re: Proliant 3000 Netware 6 CPQARRAY abend

Travis:

The corresponding item for NW6 (actually both the NW5.1 and NW6.x items are embedded there) is bundled in the PSP v7.0 at:

http://h18023.www1.hp.com/support/files/server/us/locate/66_1112.html

See:

http://h18023.www1.hp.com/support/files/server/us/download/18418.html

HTH

Roger
Make a great day!

Roger
Travis Krampy
Occasional Advisor

Re: Proliant 3000 Netware 6 CPQARRAY abend

I have looked at that many many times and didnt see the "Hewlett-Packard Company Disk Array Controller Host Adapter Module for NetWare v6.x" unitl just now!

I have been only seeing this

"Compaq Disk Array Controller Host Adapter Module for NetWare v5.1"

Ill give it a try and see what happens.

Sorry for the blindness

Thanks again!

Travis
Travis Krampy
Occasional Advisor

Re: Proliant 3000 Netware 6 CPQARRAY abend

OK so I got the drivers installed and all seems to be working fine. When we tried to load the snmpagents CPQEAGLE failed. What is cpqeagle?

Thanks

Travis
Roger Faucher
Honored Contributor

Re: Proliant 3000 Netware 6 CPQARRAY abend

Travis:

Sorry. I can't find a thing about that.

Roger
Make a great day!

Roger
Travis Krampy
Occasional Advisor

Re: Proliant 3000 Netware 6 CPQARRAY abend

Im still looking...

Thanks for your help though!

-Travis
Travis Krampy
Occasional Advisor

Re: Proliant 3000 Netware 6 CPQARRAY abend

OK after looking at it again, I found that it wasent CPQEAGLE, it was CQEAGLE.

I havent found what it does and as to why it faile to start with the Proliant 3000 with NW6 SP4.

Thanks

Travis
Roger Faucher
Honored Contributor

Re: Proliant 3000 Netware 6 CPQARRAY abend

Travis:

This is not exactly your problem, but it may provide food for thought, if nothing else:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_EN000515_CW02

Roger
Make a great day!

Roger
Roger Faucher
Honored Contributor

Re: Proliant 3000 Netware 6 CPQARRAY abend

Travis:

Have you installed the Proliant Support Pack v7.0 from the link I provided? I would expect the HP Insight Management Storage Agents for NetWare v7.0 from the PSP to correct this problem.

Just a thought.

Roger
Make a great day!

Roger
Frank Vella_1
Occasional Advisor

Re: Proliant 3000 Netware 6 CPQARRAY abend

HAs your CPQRAID.HAM and CDM been upgraded? Are you using NSS volumes? Similar issue here on a DL, the NSS volumes dismount. SWEEP may be involved.

We tried back revving the ham and cdm.. waiting reply from HP.
Frank