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Proliant 5000 will not boot up

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Alan McCormack_1
Occasional Visitor

Proliant 5000 will not boot up

Hi,

I have a problem with a Compaq ProLiant 5000, that i could desperately do with some help with.

It worked perfectly until i moved house and after a few months of being in a corner i turned it on for the first time to discover that it would not boot up at all.

It powers up, the fans come on, all the lights on all the (Hot Pluggable) disks light up momentarily, 2 lights on the keyboard light up for the briefest second. The big red Compaq logo appears on the screen and sometimes the memory check starts. But then the screen just goes blank, sometimes the memory check doesn't even start at all and the screen just blacks out after the Compaq logo.

The computer does not die altogether, the fans keep whirring and the green power light remains on, but that is it. I do not get any beeps, but a couple of times the middle green light on one of the disks came on and remained on, but nothing else happened, even if i left the machine for hours. No amount of rebooting or pulling disks in or out or pulling the cover on or off made any difference at all. It just does the same.

Any help would be greatly appreciated, just point me in the right direction.

Thanks in advance

Alan
3 REPLIES
John Wentworth_1
Occasional Visitor

Re: Proliant 5000 will not boot up

since it dies during checking the ram sometimes I would check the ram
try pulling it all out in inserting one by one maybe it's a faulty ram chip either that or make sure the processors are good and seated correctly i had a machine that acted simliar and the processor was loose also check and make sure any cards / cables are tightly secure
John Wentworth_1
Occasional Visitor
Solution

Re: Proliant 5000 will not boot up

since it dies during checking the ram sometimes I would check the ram
try pulling it all out in inserting one by one maybe it's a faulty ram chip either that or make sure the processors are good and seated correctly i had a machine that acted simliar and the processor was loose also check and make sure any cards / cables are tightly secure
Alan McCormack_1
Occasional Visitor

Re: Proliant 5000 will not boot up

Hi John

Thanks very much for your help. You were pretty much bang on. I spent all last night at it and the problems now appear to be fixed.

I found it very hard to understand why it has gone from working perfectly to not working at all, so I thought that it must be to do with transporting the machine during my house move. So I took out every single card, cable and wire. Anything that was plugged into the motherboard I plugged out, checked that it was in good condition and plugged it back in again. I noticed that the SCSI cable on the back of the DAT drive was loose, whether this had had anything to do with the machine not starting I don???t know.

The cards and the boards I took away and cleaned up, gently using a rubber/eraser in the direction of the contacts and then giving them a wipe over with a soft cloth to ensure that there wasn???t any dirt on the connections. This is a trick I picked up from repairing printers and machines in dusty environments. I cleaned every single contact on every card, board and dimm, it took ages! I also re-seated the CPU as per your suggestion.

Once I carefully put everything back together and gave it all one final check over. I moved the internal switch (dip switch 4 on SW1 on the motherboard) so as that the machine will boot from floppy if need be. When I switched it on it all worked perfectly and I didn???t need to boot from floppy as it correctly went on to boot up from the Compaq SmartStart CD.

There is still a lot to do, as it doesn???t appear to be seeing all of the memory, the disks are not configured on the RAID array and there is no O/S. But I am confident that after I set up the machine???s basic configuration using SmartStart 5.5 it should all be pretty straightforward after that.

So thanks again for your help.

Alan