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тАО01-15-2004 05:16 PM
тАО01-15-2004 05:16 PM
Proliant 5500 + 431 Smart Array
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тАО01-15-2004 05:48 PM
тАО01-15-2004 05:48 PM
Re: Proliant 5500 + 431 Smart Array
You need System configuration utility which can be downloaded from the following link:
http://h18007.www1.hp.com/support/files/server/us/download/13227.html
Please move the controller to a different slot and then cold boot the server with the first diskette of the set of four you would be making by downloading the above utility. Assuming you would be loading W2K here is the software support pack:
http://h18007.www1.hp.com/support/files/server/us/download/17750.html
Regards,
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тАО01-16-2004 12:41 PM
тАО01-16-2004 12:41 PM
Re: Proliant 5500 + 431 Smart Array
Thank very much. I will test it on Monday.
However i would like to give you what i have found so far. When the system boot up, it said no SCSI device. That i believe i need to update the bios in order to recognise the 431 card. The system has 4 x PIII 500 Xeon CPU. I have the bios is P12 11/08/2000 which may be the lastest bios available. Anyway the system just cannot detected the 431 device.
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тАО01-16-2004 12:43 PM
тАО01-16-2004 12:43 PM
Re: Proliant 5500 + 431 Smart Array
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тАО01-16-2004 01:34 PM
тАО01-16-2004 01:34 PM
Re: Proliant 5500 + 431 Smart Array
Yes you have everything uptodate already. Therefore, the only other alternative you have is to move the controller to a different slot and if you still don't see it then it's a bad controller unfortunately.
Regards,
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тАО01-17-2004 06:07 AM
тАО01-17-2004 06:07 AM
Re: Proliant 5500 + 431 Smart Array
To get the 431 running you'll have to run the array configuration utility. During self test it doesn't report connected physical drives but reports configured logical drives. If the controller has not been configured then it reports 0 logical drives.
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тАО01-17-2004 07:03 AM
тАО01-17-2004 07:03 AM
Re: Proliant 5500 + 431 Smart Array
Irrespective of the OS you're suppose to see SA431 upon POST alongwith it's firmware. If you don't even see it during POST then there is definitely a problem with the controller.
Regards,
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тАО01-18-2004 12:26 PM
тАО01-18-2004 12:26 PM
Re: Proliant 5500 + 431 Smart Array
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тАО01-19-2004 12:10 AM
тАО01-19-2004 12:10 AM
Re: Proliant 5500 + 431 Smart Array
If it is not showing at POST then it's dead for sure. ACU is not going to make it appear in POST. Also ACU is on your Smart Start CD.
Regards,
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тАО01-25-2004 08:46 PM
тАО01-25-2004 08:46 PM
Re: Proliant 5500 + 431 Smart Array
Yes you are right, the smart Array 431 was dead. I got a new replacement, now when i start the machine, it can deduct.
However the problem is that i cannot configure the raid disk as boot device and require a floppy disk to boot up. So i assume i need to install some driver at bios level in order to recongnise the raid disk device at boot level??