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тАО06-01-2005 01:11 AM
тАО06-01-2005 01:11 AM
I have a Proliant 5500 with 2 processors (Pentium III Xeon at 550MHz). When this server boot up, it shown 2 processors.
But the OS only showed 1 processor.
I run the diagnostic and found that Processor 2 is disabled. This is the diagnostic result.
CPU (Main System)
-------------------- Device Description -------
Processor 1 (Pentium III ┬о Xeon at 550MHz)
Numeric Coprocessor (integrated 387-Compatible at 550MHz)
Secondary Cache (512K)
Processor 2 (Pentium III ┬о Xeon Disabled)
How can I enable back this processor?
Thanks & Rgds,
Kia Sen
Solved! Go to Solution.
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тАО06-01-2005 01:36 AM
тАО06-01-2005 01:36 AM
Re: Proliant 5500 Server Processor Problem
You need to update the Hardware Abstraction Layer (HAL) with the ones designed for two CPUs.
refer to microsoft support:
http://support.microsoft.com/?id=234558
sincerly
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тАО06-01-2005 01:48 AM
тАО06-01-2005 01:48 AM
Re: Proliant 5500 Server Processor Problem
TV,
Appreciate your reponse to the thread.
However, I am still not clear if there is any vendor specific HAL as for Proliant 5500 as per the microsoft article ??
Cheers & Rgds,
Kia Sen
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тАО06-01-2005 07:39 PM
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тАО06-01-2005 07:47 PM
тАО06-01-2005 07:47 PM
Re: Proliant 5500 Server Processor Problem
I believe you have the ACPI UniProc and you need the ACPI MultiProc
Sincerly.
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тАО06-01-2005 11:08 PM
тАО06-01-2005 11:08 PM
Re: Proliant 5500 Server Processor Problem
Thnks for the prompt reply.
Cheers & Rgds,
Kia Sen
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тАО06-01-2005 11:55 PM
тАО06-01-2005 11:55 PM
Re: Proliant 5500 Server Processor Problem
Very Good Questions, but I don't know the answer on that, I haven't done yet a CPU upgrade on a Win2K3.
If you install it originaly with two or more processors, they will be picked up automaticaly during the installation.
sincerly.
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тАО06-02-2005 12:34 AM
тАО06-02-2005 12:34 AM
Re: Proliant 5500 Server Processor Problem
It's not an upgrade actually but fresh windows 2003 installation - didn't seem to enable the second processor automatically.
Anyway, Thnks for your help thus far.
Cheers & Rgds,
Kia Sen
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тАО06-02-2005 10:43 AM
тАО06-02-2005 10:43 AM
Re: Proliant 5500 Server Processor Problem
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тАО06-06-2005 06:36 PM
тАО06-06-2005 06:36 PM
Re: Proliant 5500 Server Processor Problem
However, the system showed that it had been disable in Windows 2003 server. According to HP, we will need to purchase the support pack (will cost few thousand quid) to enable back the processor.
This sound pretty rediculous to me.
Cheers & Rgds,
Kia Sen