Proliant 5500

[Michael Elleby III_1]

I have a Compaq Proliant that I installed 3 PII 500mhZ Xeon processors in, however, the system comes up that unsupported processors are detected.

This was a box that I rebuilt, as when I acquired it, it had no processors or memory. I believe that the box formerly contained 400mhZ processors.

Can and How do I update the microcode to accept the new processors and boot up?

Thanx.

[Sunil Jerath]

Hello Michael,
Have you updated the system bios?? If not you might wanna do the update from the following link:

http://h18007.www1.hp.com/support/files/server/us/locate/20_1108.html#4

Please make sure you update with the right one. One more question for you. Did you set the dip switches properly?? Or I should ask did you modify them at all?? Please let me know if I can be of any assistance.

Regards,

[Michael Elleby III_1]

Hello Michael,
Have you updated the system bios?? If not you might wanna do the update from the following link:

http://h18007.www1.hp.com/support/files/server/us/locate/20_1108.html#4

Please make sure you update with the right one. One more question for you. Did you set the dip switches properly?? Or I should ask did you modify them at all?? Please let me know if I can be of any assistance.

Regards,

Sunil-

I downloaded the rompaq (sp20622.exe) to a diskette and attempted to boot the server, with no success..

No, I did not change the DIP switches, as I don't have documentation to set the dip switches correctly, so if you could provide the info or a link to the info?

What would be the logical steps to follow.. understanding that I cannot even boot this system, as it had no processors at all when I got it, but was able to get my hands on the 3 500mHZ processors.

Thank you.

[Sunil Jerath]

Hello Michael,
Well let's start from scratch. Just bring the server to minimum configuration which means one CPU and stuff. I have attached the CPU core frequency settings for you. If it does come up then update the system bios first and make sure it works. Thereafter start adding the rest of the components.

Regards,

[Michael Elleby III_1]

Done, but server will not power up, Have Processor 1 with Power Module installed in slots 7 and 8, and have terminator boards installed in the remaining 3 processor slots.

Any suggestions?

Thank you in advance.

[Michael Elleby III_1]

And yes, the Core frequency switches have been set:

SW1 and SW2 are ON (up position)
SW3 and SW4 are OFF (down position)

[Sunil Jerath]

Hello Michael,
Next step would be to reseat everything including the cables. Is the Power Supply fan spinning?? Please email me your contact info at sunil.jerath@hp.com if it's alright with you.

Regards,

[Michael Elleby III_1]

Sunil-

I'm going to table this issue until tomorrow... If there are any notes, you can send info to the following email addy, and I will get it in the am:

Michael.Elleby@unilever.com

[Roger Faucher]

Michael:

Did you follow the instructions under the heading 'Installation' to create the bootable BIOS upgrade diskette? See:
http://h18007.www1.hp.com/support/files/server/us/download/13949.html

Roger

[Roger Faucher]

Here's a link to the Installation Manual:
http://h200006.www2.hp.com/bc/docs/support/UCR/SupportManual/TPM_328470-001/TPM_328470-001.pdf

Roger