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Proliant 6400R Error on Startup - Serial cable missmatch

Scott_382
Occasional Contributor

Proliant 6400R Error on Startup - Serial cable missmatch

I am getting an error saying that the wrong serial cable is connected. I have configured this server before without any problems. I know get no pre or post errors but a popup on the screen says that I need to change the serial cable. I am not sure where the serial cable it at since it is on the daughter board. So I am not sure why it says that it is the wrong serial cable?? Anyone have any ideas. I am not able to boot to any drive and such. Dead in the water. Need a life safer.

Thanks,
Scott
1 REPLY
Brian_Murdoch
Honored Contributor

Re: Proliant 6400R Error on Startup - Serial cable missmatch

Scott,

This is possibly due to corrupt BIOS.

Use the Emergency Recovery Boot Procedure to reflash the BIOS. (Document attached).

Here is a link to the Proliant 6400R ROM BIOS diskette kit which you will need to complete the task.

http://h18000.www1.hp.com/support/files/server/us/download/9343.html

Please read the ERBootP procedure carefully and make sure you know what to expect if it works or fails.

Hopefully this will bring it back to life.

Regards,

Brian