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Proliant 6500 P3 Xeon

Rustom Mistry
Occasional Advisor

Proliant 6500 P3 Xeon

I hate to sound like a dodo on this but I truly am. I've recently aquired a Proliant 6500 P3 Xeon and it doesn't work.
It doesn't work meaning, I probably dont know what I am doing wrong. When I try to install an operating system on it, it tells me that it cannot find any hard drives, which is weird I have 4 18gig standard h/d which came with it.
I can not go to the partion section when it asks me to press F1 or F10, F10 being the partion settings, it says nonsystem disk, but I've tried various methods including Windows 2k Advanced Server boot disks, 2k Advanced Server CD, Windows XP (all sorts) boot disks, and Win2k3 CD. Any such information relating to how I can solve this problem would be greatly appreciated.
13 REPLIES
Stephen Kebbell
Honored Contributor

Re: Proliant 6500 P3 Xeon

Hi,

first things first: do you have a SmartStart CD, version 5.50 or earlier? If so, boot from it and use that to setup your server. Makes life much easier.
If not, there might be other ways to get going.
What controller are your hard disks connected to? It sounds like your controller is not set as the first hard disk controller, and you can only change that in the F10 setup. Since you don't seem to have an F10 partition yet, you can create the floppy-disk version of this and set your options there.
Download it here:
http://h18023.www1.hp.com/support/files/server/us/download/13227.html

If you have a Smart Array controller (RAID), you will definitely need a SmartStart CD to configure the array before trying to install an operating system. If it's just a normal onboard SCSI controller, Windows should be able to see your hard disk(s) once the boot controller order is set.
Then you can install all other drivers after OS setup by downloading the latest Proliant Support Pack. All software downloads for the Proliant 6500 are here:
http://h18023.www1.hp.com/support/files/server/us/family/model/1105.html?locale=en_US&prodSeriesId=254864

Regards,
Stephen
Rustom Mistry
Occasional Advisor

Re: Proliant 6500 P3 Xeon

Thank you I will try this out and will reply shorty.

Thank you x 100^2

Rustom
Rustom Mistry
Occasional Advisor

Re: Proliant 6500 P3 Xeon

It seems what you've suggested would work, and probably does but I belive I'am at the final steps of solving this problem, but what challanges me now is the reson it doesn't see my hard disks. I've done the steps suggested but it seems it might be hardware related. Still being a dodo I could use a helping hand.

Rustom
Rustom Mistry
Occasional Advisor

Re: Proliant 6500 P3 Xeon

Well here is an odd twist, I seem to have managed to ressurect the hard drives. It sees all of them checks the space, etc etc, I run through the sysconfig with the Smart Disks, I save it but when I attempt to do anythng else ie: Partition, Install an OS, it says there are no hard disks avalible, and the Smart CD I tried but its not ment for the Proliant 6500. I still can not boot with out those disks (Smart Disk) any suggestions would be fantastic.
sunshining_1
Occasional Visitor

Re: Proliant 6500 P3 Xeon

you can download right scsi or raid drivers for pl6500,then copy to floppy disk.when you use win2k cd boot pl6500,see the first screen you put F6 ,later you will be asked to put S and put the floppy disk ,ENTER,you can find hard disk
Rustom Mistry
Occasional Advisor

Re: Proliant 6500 P3 Xeon

Well I really cant do much, I cant install anything and I still need some help any suggestions other than making death threats to the server? I tried it btw.
Rustom Mistry
Occasional Advisor

Re: Proliant 6500 P3 Xeon

Any one have any further ideas?

I can insert the Smart Disks, but when I do it tells me that to do the hardware CFG, so I do so, after it is done I restart my computer and attempt to install an O/S or modify partitions, and it tells me to run the CFG again, this is a never ending repetative process, anyone any ideas?
Bob Compono
Occasional Advisor

Re: Proliant 6500 P3 Xeon

From what you've said it sounds like you haven't worked with Compaq Arrays before :). It's not as straight forward as just drives. You have to configure the array with the configuration disk first. If you were able to see the individual disks then it sounds like you may have the right disk.

What you need to do is to create an Array using one or more of the disks and tell it what RAID level you want to set up. The config utility should have these options (and a short description of each). Once you set up the RAID then it appears to your OS install disks just like one big hard drive.

You can also use the smart start cd to set up the system partition on the configured array so the F10 functionality works. It needs a system partition that the system config software installs to an then the OS gets all the rest of the space.

My 6500 has the Smart Array-2/P and it was a bear to find the array config software (which is separate from the system config software, BTW).
Rustom Mistry
Occasional Advisor

Re: Proliant 6500 P3 Xeon

Sounds like bunches of fun, your right I haven't at all, would you mind being alittle more specific I have no idea how to do what you mentioned above. I'll try and figure it out thank you!
E Evans
Advisor

Re: Proliant 6500 P3 Xeon

What you all must remember is Smartstart for everything including O/S install as it will allow you to install the compaq drivers and not the generic m/s ones.
Bob Compono
Occasional Advisor

Re: Proliant 6500 P3 Xeon

Absolutely the Smart Start CD will make this worlds easier. You just have to know the steps and do them correctly. Without any experience setting up arrays it can be a little confusing.

When you boot from the Smart Start CD you should come across an option to configure the array. One thing that can be a little confusing is that the term array is used both for the physical hardware and the logical devices. My 6500 has a SmartArray-2/DH, that's the hardware side. I've also created a single LOGICAL array made up of the 5 hot swappable hard drives. What this does is bind the drives together into one LOGICAL hard drive. This is all controlled by the SmartArray hardware and has absolutely nothing to do with the OS and must be configured before the OS is installed (otherwise the OS installer can't find any hard drives).

I configured all the drives to show up as just one array with RAID 0 (no protection) because this is in my home and has no criticality at all. I also could have set it up with up to 5 separate arrays (one for each drive) and then each individual drive would show up to the OS installer. What might have made more sense would have to have had 3 drives in a RAID 5 (striping, 2 drives with data, 1 drive with parity to check the other 2 drives) and the remaining 2 mirrored (each one a mirror image of the other). Anyway, all this long windedness is just to talk about possibilities.

SmartStart should give you the option to run the Array configurator. I'm afraid I don't have the SmartStart (I'm getting it now) and had to do these steps manually myself, so I don't remember the exact sequence (it's been awhile since I've built one of these puppies using SmartStart). In any case, look for an option to run the Array configuration software. If you have the time I'd say just configure all your drives as one big one with RAID 5 (if you don't mind losing one whole drive to hold parity) or RAID 0 (no protection). Once you've defined this logical Array you can either finish SmartStart or just go straight to installing the OS (understand, I suggest this only for practice). See if the OS install goes okay. If it does then you can rerun the SmartStart from scratch, delete the Array you configured, create the Array(s) in the way you really want them and then finish the SmartStart (it really does a good job).

Hope this helps.
Rustom Mistry
Occasional Advisor

Re: Proliant 6500 P3 Xeon

Hi everyone Im so sorry I havent had any time to do any postings, I've been going to school (college) and working (what a drag,) but I've been doing some tinkering and tottering, and downloading: just about everything for the Proliant 6500. But everything I do seems to lead me to a dead end, I'am probably just doing a few things wrong, but here is an attachment of a report of one of the diagnostic tests ran. I can't make much heads or tails of it, but I'm sure someone else can.
Rustom Mistry
Occasional Advisor

Re: Proliant 6500 P3 Xeon

Here is the rundown, the final step, showdown time. The last problem hopefully, I insert Win2k3 reboot, install (supposedly,) reboot, remove any media what ever. Ater formating, partitioning, installing, and everything else, I remove all media reboot, and it says nonbootable thing please insert bootdisk. Anything people? Pleeeeeeze?