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Proliant 800 Dual Processor Problem

Sjacko
Occasional Visitor

Proliant 800 Dual Processor Problem

i just got a proliant 800 server but i want to add a second processor i have 3 processors 400 mhz 512kbyte cache but when i try to place two of them i get the error unsupported processor detected system halted the processors both work in slot one but when i add the second this error comes on the monitor the switch settings are ON OFF ON ON i dont have the support cd from compaq because its a occasion please help me :-(
7 REPLIES
Prashant (I am Back)
Honored Contributor

Re: Proliant 800 Dual Processor Problem

Hi,

These are the supported processors.
6/600 Pentium III Processor 153555-B21
6/550 Pentium III Processor 124779-B21
6/500 Pentium III Processor 401268-B21
6/450 Pentium II Processor 313618-B21
6/400 Pentium II Processor 313612-B21
6/350 Pentium II Processor 313611-B21

Second Which processor you have on server and are you applying the same CPU configuration bec if it mismatch it can give error message like that.

Waiting for your inputs regarding the same

Regards,
Prashant S.
Nothing is impossible
Sjacko
Occasional Visitor

Re: Proliant 800 Dual Processor Problem

I dont really know with number you need but this are the numbers on the first cpu 80523py400512pe sl2u6
98460618-0301 MALAY
the numbers on the second cpu is 80523py350512 sl2s6
98230506-0483 MALAY
but i got a other processor thats from the philippines and it has worked with one of de processors from melay it dont know if thats a problem i hope you have enough information thanks for your help so far
Brian_Murdoch
Honored Contributor

Re: Proliant 800 Dual Processor Problem

Hi,

According to the numbers you provided it looks like one CPU is a 400Mhz with 512K cache(400512) and the other is a 350Mhz with 512K cache(350512). This combination won't work but if you get a pair of 400Mhz cpu's they should work if you update the BIOS to support mixed stepping levels. Here is a link the BIOS for the PL800 model with 100Mhz FSB (P14 BIOS).

http://h18000.www1.hp.com/support/files/server/us/download/13949.html

I hope this helps,

Brian




Sjacko
Occasional Visitor

Re: Proliant 800 Dual Processor Problem

i still have a other cpu that a
80523PY400512PE SL2U6
18440348-0255 Philippines
the last owner sad that he has worked with this cpu and that other 400 mhz cpu but when i place them i get the message unsuported processor detected i tried to update my bios but when i try i get a error message the bios of the server is (p18) from 18-03-1998 so i think it needs a update but that doesnt work i hope you cen help me thanks for helping so far
Prashant (I am Back)
Honored Contributor

Re: Proliant 800 Dual Processor Problem

Hi,

In case of dual processor the processor information has to be same to work with server.Where as the number written by me are compaq part nos for cpu. if you are not able to work with the processor in that case you can buy one with the same configuration you have.

Regards,
Prashant S.
Nothing is impossible
Sjacko
Occasional Visitor

Re: Proliant 800 Dual Processor Problem

so i need to buy a new processor?? only that way the processors will work together?? if thats the point i find it very odd that the last owner had it working with this two procesors but where can i buy this processors and whats the maximum off this proliant 800 (p18) Maybe i can upgrade it as well thank for your help
Prashant (I am Back)
Honored Contributor

Re: Proliant 800 Dual Processor Problem

Once again. before purchasing anything.

Before buying since you have diff processor and the information for processors you are providing i am not able to get through.

But point is in case of proliant Same processor information are requested it can be of any of the following speed
6/600 Pentium III Processor
6/550 Pentium III Processor
6/500 Pentium III Processor
6/450 Pentium II Processor
6/400 Pentium II Processor
6/350 Pentium II Processor

Since you have diff processor try to remove the orginal processor and try to install other processor with matching configuraion.

regards,
Prashant S.
Nothing is impossible