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Proliant 800 - Windows server 2000 doesn't see dual CPU

oshan
Occasional Contributor

Proliant 800 - Windows server 2000 doesn't see dual CPU

Greetings...
I have a Proliant 800 that when I boot I see that both processors are initialized:

>processor 1 initialized
>processor 2 initialized

Also when I look into the advanced setting with the Compaq Start Smart CD ver 5.0 I also see both CPU's.

However when Windows 2000 server is loaded with all updates/service pack 4 I do not see both CPU's
(I am trying to view the CPU's using task manager)

Any Ideas of a solution?
1 REPLY
Rajashekar Chintakunta
Honored Contributor

Re: Proliant 800 - Windows server 2000 doesn't see dual CPU

Hi Oshan,

Check the following links:

Windows 2000 Setup Detects Only One CPU on Some Compaq Servers
http://support.microsoft.com/default.aspx?scid=kb;en-us;252326

How to Troubleshoot Windows 2000 Hardware Abstraction Layer Issues
http://support.microsoft.com/default.aspx?scid=kb;en-us;237556

Regards,
Raj.