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Proliant 800 with non functioning SmartArray221

 
Chris Ward_4
Occasional Contributor

Proliant 800 with non functioning SmartArray221

I was attempting to upgrade the Rompaq on my proliant and it failed in the middle. Ever since then, the system at bootup does not recognize the SmartArray controller. I have since then successfully installed the rompaq, rolled back to the previous version and it still does not work. I took a SmartArray221 from another machine and installed that and it work fine. So I took the original SmartArray and put it in a different Proliant800 and it would not work there.

So is the card dead? Is there any way it can be reinitialized or something?

Thanks for any help.

Chris
1 REPLY
ernst limbrunner
Trusted Contributor

Re: Proliant 800 with non functioning SmartArray221

hi chris

1) the bios and the smart firmware are two different things

2) if a smart controller fails during a system (bios) rompaq upgrade that would be pure accidence

3) if you flashed the smart firmware and something went wrong - you do have a serious problem

4) only 5th generation and higher smart controllers (look at the first digit of your controllers name)have a backup rom (recovery rom)

5) the scenario you gave me leaves only one answer - replace controller

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if you are running win nt 4.0 you may also use a 3200 as a replacement controller (ebay has good offers) - just replace - otherwise read next senteces (also valid for nt 4

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is you run win 2000 use another 221 and add any other smart controller.
apply proliant sopprt pack if driver is not found (available from hp download site).
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remove 221 and set other smart controller as boot controller (f10 after post - hw configuration)
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the good message: SMART controllers are REALLY back/forward compatible as lons as you keep you firmware, drivers and config sw (acu) up to date

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best regards
ernesto