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Proliant CL1850

Darin Lawless
Occasional Advisor

Proliant CL1850

I have been attempting to setup a Windows 2003 server cluster on this piece for a couple of weeks. I have one snag left... the shared storage unit. I have been paying attention to the other postings and I think the scsi device ID issue is my problem -now the complication.. I don't have the Smart Start CD with the tools to configure the scsi cards - I can't seem to find anything online - I have ordered the disk once already - and it never arrived (I was also never billed) - I hesitate to try again.
Anyone have an obvious solution I've missed?
Knowlege shared, is power squared.
17 REPLIES
Sunil Jerath
Honored Contributor

Re: Proliant CL1850

Hello Darwin,
Please call 1-800-573-1099 and specify that you want SmartStart 5.50. Ask for a case no or ticket no and you should be good to go. It takes a couple of days to get the CD depending upon the stock. If you still have issues getting the Smart Start please post or drop me a line at sunil.jerath@hp.com

Regards,
Sunil Jerath
Honored Contributor

Re: Proliant CL1850

Hello Darin,
I am sorry for writing your name as Darwin...:(

Regards,
Darin Lawless
Occasional Advisor

Re: Proliant CL1850

Actually, I found a posting from the same day I left mine, which gave me access to the configuration utilities - I have to try it of course, but thanks for the info. - I may still need it shortly.
Knowlege shared, is power squared.
Doug Wogan
Regular Advisor

Re: Proliant CL1850

Darin.
Exactly what is your problem?
Doug de Werd
Honored Contributor

Re: Proliant CL1850

Here is a good white paper that explains the SCSI ID stuff

ftp://ftp.compaq.com/pub/solutions/enterprise/ha/whitepapers/11YM-0200-WWEN.pdf

Thanks,
Doug
Expert in ProLiant Clusters
Darin Lawless
Occasional Advisor

Re: Proliant CL1850

The issue is concurrent access to the shared array. Or should I say - lack of concurrent access. - I reconfigured the card IDs today - no change. I also have been recieving the stop 0X000000D1 codes.
Tried an update patch for one of the system files - no joy.
The frustrating thing is - this is the only issue I haven't been able to resolve.
Individually, the nodes run beautifully.
Knowlege shared, is power squared.
Doug Wogan
Regular Advisor

Re: Proliant CL1850

So can I assume you're trying to do an Active/Active cluster? I'm not even sure if that's possible with a CL1850. I'm running a CL1850 as an Active/Passive cluster and have no problems. Only one node has disk access at a time. When I have done Active/Active clustering fibre switches and software had to be purchased. I think the CL1850 is direct connect SCSI on the backplane. So you can only have access to the disk from one node at a time.
Darin Lawless
Occasional Advisor

Re: Proliant CL1850

No, I am attempting an active/passive config - to clarify - If my second node is even powered-on it causes the first node to crash with a scsi device, or disk access error - depending on the mood of the machine, the contents of my lunch, or which way the wind is blowing.
Node 1 is set to SCSI ID 6
Node 2 is set to SCSI ID 7
CR3500 utility finds the array from either node when operating on a single node.
Node1 is my first cluster member, but I can't get the system to stay up to join the second node - I assume the second node needs the cr3500 utility in the event of failover..... curiouser, and curiouser.
Knowlege shared, is power squared.
Doug Wogan
Regular Advisor

Re: Proliant CL1850

Yikes! Sounds a little beyond me. The only other thing I would try, if you haven't already, would be to update the bios and firmware of everything on your system. If node1 crashes when you turn node2 on I would guess it's not a Windows issue but a hw config issue. I do have the CR3500 Array utility on both my nodes. Also maybe disabling everything you don't need at the bios level like serial ports, paralell port, ect.. Good luck!
Doug de Werd
Honored Contributor

Re: Proliant CL1850

to clarify a couple of things...

Yes there is no problem doing an active/active configuration with the CL1850. each node can have concurrent access to the storage system, but within the storage system they must access separate LUNs (no simultaneous access to a single LUN from both servers).

When you get the D1 stop code, you should also see a driver listed in the code. That is usually a pretty good indication of what is causing the error. Sometimes updating just that driver will help.

But a bigger problem is that the CL1850 is not officially supported with Windows 2003 (the CL380 is, but not the CL1850). So you may be able to get sort of basic functionality working (like with single nodes), but it sounds like there is something (perhaps the SCSI HBA driver?) that is not quite right. There are no W2K3 drivers available from the HP support site for either the CL1850 or the ProLiant 1850R, which is basically the same server- it only goes up to Windows 2000, so that may be part of the problem.

My guess is that if you drop down to Windows 2000, it would work.

Thanks,
Doug
Expert in ProLiant Clusters
Doug Wogan
Regular Advisor

Re: Proliant CL1850

If the HBA driver you are talking about is the CR3500 Controller driver then there is no driver for Windows2000 either. There is a workaround to install it as an Other Device\Unsupported Device.
Doug de Werd
Honored Contributor

Re: Proliant CL1850

there has actually never been a driver for the CR3500. The driver needed is the one for the SCSI HBA, which is then used as a pass through to the CR3500. You are correct in that the CR3500 shows up as a device (and you can get rid of the annoying messages by listing it as Other), but this is just a vestige of how Plug and Play initializes. It really only needs the SCSI card driver, but it does "see" the CR3500, so it reports it. But don't waste any time looking for a CR3500 driver, as there isn't one!

Thanks,
Doug
Expert in ProLiant Clusters
Matthew Shulman
Occasional Visitor

Re: Proliant CL1850

Hi Darin,

Have you had any luck with this? I'm attempting the same type of configuration and am having the exact same issue.

The fact that it's support on the CL380 gives me hope, since the shared storage is nearly identical.

If you have any success, please let me know. I'll do the same - I'm working on it today.
Matthew Shulman
Occasional Visitor

Re: Proliant CL1850

Hi Doug,

You mention that you are running an active/passive setup on a CL1850. Are you running Windows 2003 though? This is what both Darin and I are trying to run and are both having similiar issues with.

Thanks,

Matt
Doug de Werd
Honored Contributor

Re: Proliant CL1850

You might check this out - not sure if it helps. It's for Widows 2000, but there may be a similar issue with 2003.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_EC000818_CW02

Thanks,
Doug
Expert in ProLiant Clusters
Doug Wogan
Regular Advisor

Re: Proliant CL1850

I'm running Windows 2000.
Matthew Shulman
Occasional Visitor

Re: Proliant CL1850

Doug's link above is the fix. I actually figured this out yesterday and it works for both 2000 and 2003.

Darin - Just go to the drivers section for the CL1850 and download the HP Proliant 32-Bit SCSI Controller driver for windows 2000/Server 2003. Install this and you'll be good to go.

Matt