ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

Proliant DL 385 G2

Jesusin
Occasional Visitor

Proliant DL 385 G2

I have a problem with proliant DL385 G2, the server is restarted and in the log of hp observe the following thing

ASR Detected by System Rom
PCI Bus Error ( slot 5, Bus 5, Device 0, Function 0)

There has changed Smart Array 642 controller in slot 5 but the server continue restarted
I need help

Thanks
6 REPLIES
Blazhev_1
Honored Contributor

Re: Proliant DL 385 G2

Hi,

update the firmware of all components :

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3219233&prodNameId=3288112&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-6e09964448994337ad23016691

Then you can try the controller in other slot, reseat the PCI Riser.
Clear NVRAM from the maintenance switch on the sysboard and if the problem persists, maybe the Riser cage should be replaced

please tell the results then

Pac

juan quesada
Respected Contributor

Re: Proliant DL 385 G2

hi,

how often ASR?
what is your HW configuration?

Jesusin
Occasional Visitor

Re: Proliant DL 385 G2

Thanks

ASR is disabled

and HW configuration is Dual-Core AMD opteron Processor 2216 2,40 GHz and 4,00 GB RAM

is a cluster with w2003 , Only is in a machine In other one it does not happen

thanks

Regards
UFFDA
Occasional Visitor

Re: Proliant DL 385 G2

Did this problem get resolved? We are having the same issues.
Fab75
Occasional Visitor

Re: Proliant DL 385 G2

Hi All,

we are experiencing exactly the same issue as Jesusin and even after replacing the motherboard the problem persists.

Both the nodes in our cluster run on a Windows 2003 standard server R2 SP2 platform and are connected to a MSA500 Storage Unit with 4 phisical drives. The secondary node has been running without problems for over one month now, but the first one keeps on crashing with the PCI Bus Error ( slot 5, Bus 5, Device 0, Function 0) on almost daily basis, especially when a large Oracle database is running. When the first node crashes, that database successfully fails to the second node where it keeps on running without any issues.


Did anybody manage to find a solution?

Thank you,

Best Regards,

Fab
Jesusin
Occasional Visitor

Re: Proliant DL 385 G2

At present we continue with the same problem and hp has changed the piece smart array 642 cotroller and the machine is still equal

best regards