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Proliant DL320 G2: disk problem?

 
Elías Rodríguez
Occasional Visitor

Proliant DL320 G2: disk problem?

Hi,

I installed a SuSE 7.3 in my Proliant DL320 G2 server. After a month working without problems, while making a scp of huge amount of data, the Proliant stop listening in any net interfaces. After rebooting, the log file included:

Oct 8 01:11:08 baco kernel: hda: dma_timer_expiry: dma status == 0x21
Oct 8 01:11:18 baco kernel: hda: error waiting for DMA
Oct 8 01:11:18 baco kernel: hda: dma timeout retry: status=0x58 { DriveReady Se
Oct 8 01:11:18 baco kernel:
Oct 8 01:11:18 baco kernel: hda: status timeout: status=0xd0 { Busy }
Oct 8 01:11:18 baco kernel:
Oct 8 01:11:18 baco kernel: hda: no DRQ after issuing WRITE
Oct 8 01:11:19 baco kernel: ide0: reset: success
Oct 8 01:11:39 baco kernel: hda: dma_timer_expiry: dma status == 0x21
Oct 8 01:11:49 baco kernel: hda: error waiting for DMA
Oct 8 01:11:49 baco kernel: hda: dma timeout retry: status=0x58 { DriveReady Se
Oct 8 01:11:49 baco kernel:
Oct 8 01:11:49 baco kernel: hda: status timeout: status=0xd0 { Busy }
Oct 8 01:12:59 baco kernel:
Oct 8 01:12:59 baco kernel: hda: no DRQ after issuing WRITE
Oct 8 01:12:59 baco kernel: ide0: reset: success
Oct 8 01:12:59 baco kernel: hda: dma_timer_expiry: dma status == 0x21
Oct 8 01:12:59 baco kernel: hda: error waiting for DMA
Oct 8 01:12:59 baco kernel: hda: dma timeout retry: status=0x58 { DriveReady Se
Oct 8 01:12:59 baco kernel:
Oct 8 01:12:59 baco kernel: hda: status timeout: status=0xd0 { Busy }
Oct 8 01:12:59 baco kernel:
Oct 8 01:12:59 baco kernel: hda: no DRQ after issuing WRITE
Oct 8 01:13:00 baco kernel: ide0: reset: success
Oct 8 01:13:00 baco kernel: hda: dma_timer_expiry: dma status == 0x21
Oct 8 01:13:00 baco kernel: hda: error waiting for DMA
Oct 8 01:13:00 baco kernel: hda: dma timeout retry: status=0x58 { DriveReady Se
Oct 8 01:13:00 baco kernel:
Oct 8 01:13:00 baco kernel: hda: status error: status=0x50 { DriveReady SeekCom
Oct 8 01:13:00 baco kernel:
Oct 8 01:13:00 baco kernel: hda: no DRQ after issuing WRITE
Oct 8 01:13:00 baco kernel: hda: status timeout: status=0xd0 { Busy }
Oct 8 01:13:00 baco kernel:
Oct 8 01:13:00 baco kernel: hda: no DRQ after issuing WRITE
Oct 8 01:13:00 baco kernel: ide0: reset: success

I think it´s a hard disk fail, but I´m not sure, and don´t know how to proceed. Should I ask HP to change the damaged disk?

Thanks in a
1 REPLY
Sunil Jerath
Honored Contributor

Re: Proliant DL320 G2: disk problem?

Hello Elias,
You can always log in a call to get the HDD replaced provided the System is still under warranty.

Regards,