Proliant DL360 G4.

[Jim Druce]

Guys we're getting this error in the IML logs... We logged it with HP and sent a new fan which we duly fitted, but still getting these repeated errors in the IML logs.. Any thoughts much appreciated.

- Fan Failure (Fan 2, Location System)
- System Fans Not Redundant (Location System)

Repeated every 30 seconds or so...

[James ~ Happy Dude]

Hello Jim,
Have you upgraded the Firmware ? Try using the firmware maintenance CD 7.91

Also, the ilo controller drivers, as per this advisory:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01045065&jumpid=reg_R1002_USEN
(although there are no event ID in ur case)

& also refer:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00602242

Regards.

[Mi6t0]

And did you try setting the error to "repaired"?

If firmware doesnot help, you will have to call HP Support again for a new board.

[~sesh]

Hi, are the IML errors still reporting the fault with Fan 2? If so, after updating the system ROM, swap the fans between slot 2 & other slot. See if the error still persists on slot 2. If it does, it could very well be a fan slot problem.

If not, may be bad luck & you received a DOA fan.