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Re: Proliant DL360 Gen 6 - can't update firmware of HP DG146ABAB4 SAS drive

 
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AlessandroR
Occasional Contributor

Proliant DL360 Gen 6 - can't update firmware of HP DG146ABAB4 SAS drive

Hi all,

On a Proliant DL360 Gen 6 running MS Windows Server 2012 R2 STD, I have two Raid 1 arrays on a Smart Array P401i (firmware 6.40). I need to update the firmware of two HP DG146ABAB sas drives since SSA warns me to do that because both drives need version HPDA or earlier.

I downloaded the Online ROM Flash Component for Windows regarding HPDF version for DG146ABAB4 sas drive.

I can't update the firmware because the setup shows the following error:

"The software will not be installed on this system because the required hardware is not present in the system or the software/firmware doesn't apply to this system. There were no devices found that could be loaded with the ROM Image."

Please any help will be appreciated !

Thanks

Alessandro

6 REPLIES 6
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Query: Proliant DL360 Gen 6 - can't update firmware of HP DG146ABAB4 SAS drive

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1. HPE ProLiant DL360 Gen10 Server

2. HPE ProLiant DL360 Gen10 Plus server

 

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Suman_1978
HPE Pro

Re: Proliant DL360 Gen 6 - can't update firmware of HP DG146ABAB4 SAS drive

Hi,

A similar issue was discussed few years ago, here is the community link.  See if this method helps.

Few more things to consider:
P410 and DL360 G6 server is not compatible with Windows Server 2012.
Drive model DG146ABAB4 may have option part numbers of 431958-B21 or 436649-B21, but they are not shown as compatible with P410 controller, check this link.

Thank You!
I work with HPE but opinions expressed here are mine.
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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AlessandroR
Occasional Contributor

Re: Proliant DL360 Gen 6 - can't update firmware of HP DG146ABAB4 SAS drive

Thanks Suman.

I successfully flashed the firmware from the SPP 2017.SP4.

Now I have to install the cache module and the battery kit to solve the error 728

"The Smart Array P410i in the built-in slot works without a memory card and contains one or more logical drives with a RAID level not supported in the current configuration. Any configuration command (for example, creating a logical unit, expanding an array, and so on) or modifying the controller will result in the loss of all data on disabled volumes."

Regards

Alessandro

Sunitha_Mod
Moderator

Re: Proliant DL360 Gen 6 - can't update firmware of HP DG146ABAB4 SAS drive

Hello @AlessandroR

Were you able to get the issue resolved? Let us know. 

Thanks,
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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AlessandroR
Occasional Contributor
Solution

Re: Proliant DL360 Gen 6 - can't update firmware of HP DG146ABAB4 SAS drive

Hello,

After the installation of the cache module and the battery the error 728 has been solved.

Thank you all.

Alessandro

 

Sunitha_Mod
Moderator

Re: Proliant DL360 Gen 6 - can't update firmware of HP DG146ABAB4 SAS drive

Hello @AlessandroR,

Awesome! Glad to know the problem has been resolved. 

Thanks,
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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