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05-01-2022 09:00 AM - last edited on 05-02-2022 12:47 AM by support_s
05-01-2022 09:00 AM - last edited on 05-02-2022 12:47 AM by support_s
Hi all,
On a Proliant DL360 Gen 6 running MS Windows Server 2012 R2 STD, I have two Raid 1 arrays on a Smart Array P401i (firmware 6.40). I need to update the firmware of two HP DG146ABAB sas drives since SSA warns me to do that because both drives need version HPDA or earlier.
I downloaded the Online ROM Flash Component for Windows regarding HPDF version for DG146ABAB4 sas drive.
I can't update the firmware because the setup shows the following error:
"The software will not be installed on this system because the required hardware is not present in the system or the software/firmware doesn't apply to this system. There were no devices found that could be loaded with the ROM Image."
Please any help will be appreciated !
Thanks
Alessandro
Solved! Go to Solution.
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05-01-2022 10:01 AM
05-01-2022 10:01 AM
Query: Proliant DL360 Gen 6 - can't update firmware of HP DG146ABAB4 SAS drive
System recommended content:
1. HPE ProLiant DL360 Gen10 Server
2. HPE ProLiant DL360 Gen10 Plus server
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05-01-2022 08:00 PM
05-01-2022 08:00 PM
Re: Proliant DL360 Gen 6 - can't update firmware of HP DG146ABAB4 SAS drive
Hi,
A similar issue was discussed few years ago, here is the community link. See if this method helps.
Few more things to consider:
P410 and DL360 G6 server is not compatible with Windows Server 2012.
Drive model DG146ABAB4 may have option part numbers of 431958-B21 or 436649-B21, but they are not shown as compatible with P410 controller, check this link.
Thank You!
I work with HPE but opinions expressed here are mine.
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I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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05-23-2022 05:47 AM
05-23-2022 05:47 AM
Re: Proliant DL360 Gen 6 - can't update firmware of HP DG146ABAB4 SAS drive
Thanks Suman.
I successfully flashed the firmware from the SPP 2017.SP4.
Now I have to install the cache module and the battery kit to solve the error 728
"The Smart Array P410i in the built-in slot works without a memory card and contains one or more logical drives with a RAID level not supported in the current configuration. Any configuration command (for example, creating a logical unit, expanding an array, and so on) or modifying the controller will result in the loss of all data on disabled volumes."
Regards
Alessandro
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05-26-2022 12:00 AM
05-26-2022 12:00 AM
Re: Proliant DL360 Gen 6 - can't update firmware of HP DG146ABAB4 SAS drive
Hello @AlessandroR,
Were you able to get the issue resolved? Let us know.
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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06-06-2022 11:00 PM
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06-06-2022 11:03 PM
06-06-2022 11:03 PM
Re: Proliant DL360 Gen 6 - can't update firmware of HP DG146ABAB4 SAS drive
Hello @AlessandroR,
Awesome! Glad to know the problem has been resolved.
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]