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Proliant DL360 Gen 9 temperature thresholds

 
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Iamsuperman
Occasional Visitor

Proliant DL360 Gen 9 temperature thresholds

Do we have any documentation for :

  1. Is there any customer sharable documentation for the threshold levels listed for the iLO temperatures?
  2. Do the “Caution” and “Critical” thresholds ever change, or are they permanent pre-defined values related to each model of server? 
  3. I have iLO access to a few servers of this model, but do not see the “Critical” threshold listed for the CPU.  Is that normal?
  4. What is the expected results when a CPU temperature threshold hits the Caution level? Critical level?
8 REPLIES 8
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Rama2
HPE Pro
Solution

Re: Proliant DL360 Gen 9 temperature thresholds

Hi sir

1) HPE ProLiant Gen9 Server Extended Ambient Temperature Guideline - view page no 13
https://support.hpe.com/hpsc/doc/public/display?sp4ts.oid=7271259&docId=emr_na-c04513664&docLocale=en_US

2) The “Caution” and “Critical” thresholds are predefined for all server models

3) Server might reboot or shotdown if CPU temperature threshold hits the Caution or Critical level

I am an HPE Employee

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VinnyWills
HPE Pro

Re: Proliant DL360 Gen 9 temperature thresholds

Hi Lamsuperman,

Please refer the ILO4 user guide link given below under the topic Viewing temperature information this is a public Doc that can be shared with the customer.

https://support.hpe.com/hpsc/doc/public/display?docId=c03334051

Regards,

I am an HPE Employee

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Iamsuperman
Occasional Visitor

Re: Proliant DL360 Gen 9 temperature thresholds

Thank you Experts for the detailed information... will refer to it and will mail you.

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SMHF
Occasional Visitor

Re: Proliant DL360 Gen 9 temperature thresholds

Hi dear
I received an error more than x times that said your temperature is about 121 Celsius or something else and it force my g9 dl380 hp server to shutdown every day
At first, every 15 days
But now every day
The errorsaid: sensor 8 location system
Could you please help me or guide me to solve this problem?
I have a PACS server on it and some radiologist connect to this server.
Thanks again

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Torsten.
Acclaimed Contributor

Re: Proliant DL360 Gen 9 temperature thresholds

It would be much better you open your own thread or better a support call at HPE support.


Hope this helps!
Regards
Torsten.

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VinnyWills
HPE Pro

Re: Proliant DL360 Gen 9 temperature thresholds

Hello User,

Please open a support ticket with us to further investigate.

The critical values set in ILO are not to cause a reboot or abrupt shutdown we need further investigate ..

 

Regards,

Vinny Wilfred S

I am an HPE Employee

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SMHF
Occasional Visitor

Re: Proliant DL360 Gen 9 temperature thresholds

Thanks
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SMHF
Occasional Visitor

Re: Proliant DL360 Gen 9 temperature thresholds

Dear Vinny Wilfred S
First of all I don't know how to open a support ticket for my problem and after that I think it won't help me.
I'm from Iran and you cannot help us because of sanctions.
So I will be thankful if you could just tell me where is the location of sensor 8?
Regards
S.M.H Faghih