Proliant DL380 Failed drive-No auto rebuild - New Drive marked Unassigned?

[sfd sdfsd]

Hello,

I have a Smart Array controller 5i with a RAID 5 - three drives.

I had a bad drive go bad.. I replaced it with a new drive and the auto rebuild did start.

Do I use the ACU to add to logical drive, select the unassigned drive... Will taht automatically add to my existing logical drive?

The scree makes it look like it is going to create a new logical drive? I don't want a new logical drive. I want to add the unassgined drive to the existing array.
Thanks.

[Michal Kapalka (mikap)]

hi,

if you are replacing the drive, put the failed drive out and wait 1 or 2 minutes, before you insert a new drive, because the controller need some time to register that this drive was replaced.

mikap

[kris rombauts]

Hi,

can you provide a ADU (array diagnostic utility) report ?
This 'might' indicate why the rebuild does not start.


Can you provide a screenshot of ACU if you don't have a ADU report ?
If you really had a 3 disk RAID5 then inserting a new disk should automatically start the array rebuild after just a few seconds, there is no need to launch ACU and you don't need to manually create a new LD, that would add another logical drive which is not what you want/need.
I am curious to see the current error status and screenshot of your array.


Kris

[sfd sdfsd]

I will get a diag report...

[sfd sdfsd]

Attached is a DIAG report...

[sfd sdfsd]

FYI... even thought the diags say the drive is failed. I have tried two known working drives.. and both say drive failed or unassigned...

In response to the post regarding waiting before plugging in the new drive.? I didn't wait very long.. I just unplugged the bad drive and plugged in the new one? I have swapped drives before without problem. It's just this time I'm having a problem?

[Daniel Arrieta]

According to the attached log the failed HDD is on port 2:3 which is where you have the new disk inserted. The reason of this drive not rebuilding may be to the fact that you have another drive on predictive failure, this would be drive 2:0.

see ADU Section below:

Smart Array 5i in Embedded Slot : Storage Enclosure 2 : Drive Cage on Port J2 : Physical Drive 2:0 : Monitor and Performance Parameter Control

Serial Number 0x8054
Firmware Revision 0x8248
Product Revision 0x8268
Reference Time 0x8184
Sectors Read 0x8108
Read Errors Hard 0x8184
Read Errors Retry Recovered 0x8184
Read Errors ECC Corrected 0x8188
Sectors Written 0x8108
Write Errors Hard 0x8184
Write Errors Retry Recovered 0x8184
Seek Count 33032 (0x8108)
Seek Errors 0x8188
Spin Cycles 0x8184
Spin Up Time 0x8a82
Performance Test 1 0x0a82
Performance Test 2 0x8a82
Performance Test 3 0x8a82
Performance Test 4 0x8a82
Reallocation Sects 0x0a04
Reallocated Sects 0x8d84
DRQ Timeouts 0x0982
Other Timeouts 0x0182
Drive Rebuild Count 386 (0x0182)
Spin Retries 2434 (0x0982)
Recovers Failed Read 0x8182
Recovers Failed Write 0x0182
Format Errors 0x0182
Self Test Failures 0x0982
Not Ready Failures 0x0184
Remap Abort Failures 0x0984
IRQ Deglitch Count 0x0984
Bus Faults 33156 (0x8184)
Hot Plug Count 0x0184
Track Rewrite Errors 0x0982
Write Errors After Remap 0x0982
Background Firmware Revision 0x0a48
Media Failures 0x0182
Hardware Errors 0x0182
Aborted Command Failures 0x0182
Spin Up Failures 0x0182
Bad Target Count 386 (0x0182)
Predictive Failure Errors 0x2184

this last line shows predictive errors on that drive, which means drive is not yet failed, but its about to fail in any moment, this drive state will not allow the logical volume to rebuild, so my advise is back up your data before you loose the volume, call HP, get a drive replacement for the HDD on predictive failure and rebuild your array from your backup.

[sfd sdfsd]

Well that is not good news?

If drive 2:3 is bad... and if drive 2:0 is going bad? Then it looks like I have no choice but to rebuild the entire array?

I will call HP and verify all my options.