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тАО02-10-2006 05:28 AM
тАО02-10-2006 05:28 AM
Proliant DL380 G4 smart array 6i issue
Win 2K3 server
3.5 GB of ram
Citrix
terminal Server
2 72.8 GB in 1st drive array (mirror)
4 72.8 GB in 2nd Drive array (raid 5)
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тАО02-10-2006 05:33 AM
тАО02-10-2006 05:33 AM
Re: Proliant DL380 G4 smart array 6i issue
Try to update following things,
Latest Firmware for SmartArray 6i,
Latest Patches for Win2K3.
it could be problem with array firmware..
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тАО02-10-2006 06:26 AM
тАО02-10-2006 06:26 AM
Re: Proliant DL380 G4 smart array 6i issue
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тАО02-11-2006 12:20 AM
тАО02-11-2006 12:20 AM
Re: Proliant DL380 G4 smart array 6i issue
Load the Array Diagnostic Utility for Windows if it's not already installed.
(Start-Programs-HP System Tools-ADU)
http://h18023.www1.hp.com/support/files/server/us/download/23024.html
Run ADU and create a report (REPORT.TXT).
Attach this report to your reply.
This can be analysed to see if one or more of your disks is generating errors.
Brian
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тАО02-11-2006 01:09 AM
тАО02-11-2006 01:09 AM
Re: Proliant DL380 G4 smart array 6i issue
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тАО02-11-2006 03:38 AM
тАО02-11-2006 03:38 AM
Re: Proliant DL380 G4 smart array 6i issue
The analysed report (attached) shows problems with SCSI ID 2 (bay2) around 5th January 14:10.
Since the "service minutes" entry shows all disks to be roughly the same age I would replace this disk if you are in any doubt as to the source of the current problem.
It looks as if it has been pulled out and re-inserted at least once before (Spin cycles=2, hot-plugs=1).
The HP spare part number for this drive is 289243-001 if you want to replace it yourself.
You may also benefit from the Smart Array 6i firmware update 2.58a (You are currently at 2.36).
http://h18023.www1.hp.com/support/files/server/us/download/23686.html
I hope this helps.
Brian