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ProLiant Servers (ML,DL,SL)
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Proliant DL380 G7 SID

 
SantokhB
Frequent Advisor

Proliant DL380 G7 SID

Customer has received a server where the mask on the SID is upside down. The part number for the SID shows as 496073-001 which is just the circuit module with the LED's and does not include the mask. I think we need the whole SID assembly. Can anyone help with the part number for this assembly.

Thanks
4 REPLIES
Johan Guldmyr
Honored Contributor

Re: Proliant DL380 G7 SID

Nice one, the SID is not in the service and maintenance guide:

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c02159538/c02159538.pdf

Maybe there is a number on the SID itself?
SantokhB
Frequent Advisor

Re: Proliant DL380 G7 SID

Looks like this part is not available to the field and there is no part number on the option itself. Looks like a complete server swap. But luckily the customer peeled off the mask with a knife and managed to stick it back on.
Johan Guldmyr
Honored Contributor

Re: Proliant DL380 G7 SID

Good to know!

The mask - is that the labels of the components?
SantokhB
Frequent Advisor

Re: Proliant DL380 G7 SID

yes it is...the only part available to the field is the little logic module that has the LED's on it.