Proliant DL380 G7 w/ P812 Controller

[MattPharo]

Hello,

We just purchased a brand new Proliant DL380 G7 server with the P812 Controller. We have 8 300GB SAS drives, 4 in Slot1 Bay 1-4 and 4 in Slot2 Bay 1-4. All of the status and health indicator LED's are working correctly in the Slot 1 Bays but none of them are working in Slot 2. I have the array using all 8 drives in a RAID5 Array and I am having no issues with the Array or server whatsoever, but none of the LED's are working.

I have verified that the current firmware is installed and current drivers are installed.

Anyone seen this before?

[Deatea]

We are experiensing the same problem, did anyone find a solution for this? 

[Goutham_Sabala]

It could be something do with the backplane

[Deatea]

That was what we thought, we tried replacing it with a working one, but no cigar, same problem. 

[Goutham_Sabala]

Can you swap the controller, though the backplane has the leds, controller plays part in controlling the leds

[Deatea]

In our case, the post is showing all four "dead" drives as failed (drives 5 - 8). We have tried to replace the disks, but with no luck. We have tried cross-swapping the sas cable to determine if its the SAS controller cable or channel, but it is still den hdds 5-8 that fails/dead/no LED.

[Goutham_Sabala]

looks like p812 controller is acting up

[Jimmy Vance]

If you've cross connected the SAS cables and the problem stays with drives 5-8 it sounds like something is wrong with the SAS backplane board