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Proliant DL380 G9 remote video issue

Occasional Visitor

Proliant DL380 G9 remote video issue

Hi All.

I have a basket case DL380 G9 that seems to like shutting down and locking up the video on remote console sessions that sit idle for 8-12 hours. Console is displaying video resolution in the bottom left hand corner as usual, however, OS splash screen is gone and users cannot bring it back. Space bar, enter key, ANY key, nothing. This has been ongoing for the past week, and I am out of options. System board and 2 of 2 SAN cards have been replaced, firmware updated and down graded (2.61 to 2.55), and a clean install of Server 2012 r2 has been performed. Is it another bad board?


Re: Proliant DL380 G9 remote video issue

Hi , 

Please share the below information ;

1. Are you using the Jave or .Net to access the remote console 

2. What is the OS running on the server 

3. what is the ILO idle connection timeout (minutes) - can be found in ILO -> administration -> Access setting







I am an HPE employee