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01-12-2019 08:25 AM
01-12-2019 08:25 AM
Proliant DL380 G9 remote video issue
Hi All.
I have a basket case DL380 G9 that seems to like shutting down and locking up the video on remote console sessions that sit idle for 8-12 hours. Console is displaying video resolution in the bottom left hand corner as usual, however, OS splash screen is gone and users cannot bring it back. Space bar, enter key, ANY key, nothing. This has been ongoing for the past week, and I am out of options. System board and 2 of 2 SAN cards have been replaced, firmware updated and down graded (2.61 to 2.55), and a clean install of Server 2012 r2 has been performed. Is it another bad board?
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01-13-2019 10:40 PM
01-13-2019 10:40 PM
Re: Proliant DL380 G9 remote video issue
Hi ,
Please share the below information ;
1. Are you using the Jave or .Net to access the remote console
2. What is the OS running on the server
3. what is the ILO idle connection timeout (minutes) - can be found in ILO -> administration -> Access setting
Regards
Ronny
I am an HPE employee

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01-16-2019 10:43 PM
01-16-2019 10:43 PM
Re: Proliant DL380 G9 remote video issue
Hi ,
Please share the above information as it would be helpful for people following this thread
Regards
Ronny
I am an HPE employee

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