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Proliant DL380p Gen8 - problems with NIC Agent

Daniel2604
Advisor

Proliant DL380p Gen8 - problems with NIC Agent

Hello,

 

i installed newest Service Pack with HP inside management agents 10.0.0.0.

the HP insight NIC agent service is stopping and I get error id 1000, faulty application.

 

another problem is, that in hp smh, the network devices are missing. i try snmp and wbem data source.

 

can anybody help me, solving this?

 

Dutch

3 REPLIES
Daniel2604
Advisor

Re: Proliant DL380p Gen8 - problems with NIC Agent

HP told me, that this is a problem with HP NCU. Because i didnt use it, i will deinstall.

Daniel2604
Advisor

Re: Proliant DL380p Gen8 - problems with NIC Agent

It is not the NCU. Old NCU software is working fine. HP is still looking to solve this problem.

waaronb
Respected Contributor

Re: Proliant DL380p Gen8 - problems with NIC Agent

What operating system?  NCU shouldn't be installed on Windows Server 2012 or above... it's deprecated.

 

Also, what version of the NIC drivers are installed?  Make sure it's using the HP versions and not any version that came with Windows.  You could try installing just the NIC drivers manually.  Without the right HP nic drivers, the NIC agent can't communicate anything.