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тАО11-04-2006 03:48 PM
тАО11-04-2006 03:48 PM
Proliant ML350 G4P Array Model
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тАО11-04-2006 11:10 PM
тАО11-04-2006 11:10 PM
Re: Proliant ML350 G4P Array Model
Any error messages in the eventlog prior to the problem?
-Miika
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тАО11-05-2006 03:59 AM
тАО11-05-2006 03:59 AM
Re: Proliant ML350 G4P Array Model
The system has detected the following event:
SNMP Trap: 3034
Date time: 11/03/2006 11:12:26 PM
Computer: TD-SBS
Source: Storage Agents
Type: Warning
Category: (4)
Description:
A 'Logical Drive Status Change' trap signifies that the agent has detected a change in the status of a drive array logical drive.
Details:
IDA Logical Drive Status 'RECOVERING'Logical Drive # 1Controller Slot # 3
the first one is the logical drive change, and then this next message is to do with the physical drives, and there is four, one for each drive that had problems.
The system has detected the following event:
SNMP Trap: 3046
Date time: 11/03/2006 11:12:26 PM
Computer: TD-SBS
Source: Storage Agents
Type: Error
Category: (4)
Description:
A 'Physical Drive Status Change' trap signifies that the agent has detected a change in the status of a drive array physical drive.
Details:
IDA Physical Drive Status 'FAILED'Drive Type 2Location 'SCSI Port 1 Drive 3'Error Code 19Bus # 1Controller Slot # 3Model 'COMPAQ BF0728A4CB 'Serial Number '3KP3DRD800007703B6J5'Firmware Revision 'HPB5'
There were errors in the Windows Event log the first time and I don't have the exact error message, but it was to do with an I/O error and when you clicked through for the solution from MS it reported that usually it was a bad cable. I don't think this would be the case given that one of the drives continues to work, but I guess anything is possible.
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тАО11-06-2006 04:20 AM
тАО11-06-2006 04:20 AM
Re: Proliant ML350 G4P Array Model
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тАО11-06-2006 09:15 AM
тАО11-06-2006 09:15 AM
Re: Proliant ML350 G4P Array Model
I have contacted Hp Support and they have shipped out a new RAID Controller. Are you thinking it is more along the physical Back Plane that is the issue, and I see you are a moderator, so if given a case number can you get invovled? I just want to try and get this resolved ASAP and if the backplane is a possibility I would like to have it shipped out today as well so that we do not lose another day to this problem. As of this morning, after doing the firmware update, the Arrays only lasted about 4 hours, down from the 12 hours that they lasted on Friday. I have now replaced the cable, as of an hour ago, and I have just received notifications of some errors again, although not to the extent of 4 of the 5 drives going offline as before.