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Proliant ML350 G8 : Server power removed

 
PedroPrado
Occasional Contributor

Proliant ML350 G8 : Server power removed

We have a Proliant ML350 G8
and this server reset twice in these two weeks.
the log was:Server power removed
How should I proceed in this case?

thank you

2 REPLIES
Renjiv
Respected Contributor

Re: Proliant ML350 G8 : Server power removed

Hello Pedro,

 

Have you captured AHS log from the server?, If yes please share with HP support via a ticket. This issue could be the with the cache\memory or with the power supply. Only after analysisg the logs we can confirm why the server got reset twice.

 

You can log HP ticket from the below URL:

 

https://h20566.www2.hp.com/portal/site/hpsc/public/scm/home?ac.admitted=1367352820150.876444892.199480143

 

Regards,

Renji V

 

 

I am an HP employee.

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anthony11
Regular Advisor

Re: Proliant ML350 G8 : Server power removed

Is your iLO and BIOS firmware up to date? Do you have redundant power supplies? Do the sensors report that the power supply's voltages are within expected limits?