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Proliant ML350e Gen8 don't boot

aquesi
Occasional Visitor

Proliant ML350e Gen8 don't boot

Hi, 

We bought a server but does not boot.
The error shown is
1785-drive array not configured
  Run Array Configuration

But when we press "F5" to load Array Configuration Utily, don't work.  
Neither load HP Intelligent Provisioning  with "F10".
We can only access the BIOS's settings with "F9"

What could be happening? Is there any way to fix it?

Thank you very much

Greetings from Argentina
Abel

2 REPLIES
nkldh
Occasional Advisor

Re: Proliant ML350e Gen8 don't boot

Hi

 

Try to upgrade the firmware of the server using latest SPP and then try.

 

http://h17007.www1.hp.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx

 

 

Torsten.
Acclaimed Contributor

Re: Proliant ML350e Gen8 don't boot

You should try to run the Array Configuration Utily (smart storage administrator) from the SPP directly and check the smart array controller and configure logical drives. Consider to udate intelligent provisioning too (separate download).

Hope this helps!
Regards
Torsten.

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