Proliant ML370 Freezing & Auto Reboot

[TechChic]

There is not a Integrated Management Log
listed on the logs page...

[Daniel Leblanc]

HP ProLiant Integrated Management Log Viewer for Windows..is it installed?(CP007343.exe)

[Anatolij]

hi, I have same problem, with same sistem error but on ML350 mashine. it just keeps randomly rebooting ones per day. any sugestions?

[Werner Buergi]

Hello.

I have the same error. The server reboots at any time a day once every one to two weeks.

Error code 0000000a, parameter1 00000016, parameter2 d000001b, parameter3 00000000, parameter4 808427e1.
ML350
OS Name Microsoft(R) Windows(R) Server 2003, Standard Edition
Version 5.2.3790 Service Pack 2 Build 3790
Other OS Description R2
System Manufacturer HP
System Model ProLiant ML350 G5
BIOS Version/Date HP D21, 08/11/2006
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale Switzerland
Hardware Abstraction Layer Version = "5.2.3790.3959 (srv03_sp2_rtm.070216-1710)"
Time Zone W. Europe Daylight Time
Total Physical Memory 2'047.30 MB

It starts to get bad.

Giorgio

[Morten Dalgaard]

Seeing that these servers use the same NIC as the DL380 G5, have you tried looking in this thread?
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1128223

Have you got PSP 7.80 installed? In that case, try follow the advices on that thread (uninstall agents, or downgrade NIC drivers)

[TechChic]

The 7.8 version did not fix our problem. We went a few days after running this and have several crashes over the weekend. We run Panda antivirus and installed a hotfix a couple weeks ago and have not had any problems with freezing and rebooting since. So far, this has solved our problems.

[handelsmann]

we encountered a similar problem last year (not a proliant though): stop error and reboot almost every night.
trouble was caused by panda driver netfltdi.sys. panda support knew about the problem but couldn't offer a solution except for advising me to remove that file from C:\WINDOWS\system32\drivers. so i did and everything went fine until we recently upgraded panda (AdminSecure) to version 4.01.10 (and got back our netfltdi.sys). same procedure as last year.

maybe this solution will do for you...

regards

[karen.stibbe]

We had the same issue and it was resolved by updating the symevent files used by Symantec Antivirus. http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/1998092408260848