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Proliant ML370 G3 Schedule UPS Shutdown but server will not re-boot

Richard Warner_2
Occasional Contributor

Proliant ML370 G3 Schedule UPS Shutdown but server will not re-boot

Hi,
I have a ProbLiant ML370 G3 server running NetWare 6.5SP2. The UPS I have is a APC Smart-UPS 1500. When I schedule a server shutdown everything goes just fine but when the UPS powers up the server does not come back up I need to manually turn it on. The UPS is using COM1 on the server I looked at the ROM-Based setup but did not see anything in their that might fix this. I also contacted APC and they told me to check their software for a Enable OS reboot and that is okay they also talked about a parameter that defines the state of the computer but i did not see anything that would have to do with this.

Thank You,

Richard Warner
5 REPLIES
Neil Smedley_1
Occasional Visitor

Re: Proliant ML370 G3 Schedule UPS Shutdown but server will not re-boot

Richard

Try Microsoft Knowledge Base article
819760 it should sort your problem


Neil
Terri Harris
Honored Contributor

Re: Proliant ML370 G3 Schedule UPS Shutdown but server will not re-boot

What UPS software do you have running?
Richard Warner_2
Occasional Contributor

Re: Proliant ML370 G3 Schedule UPS Shutdown but server will not re-boot

Hi Terri,

I am using APC PowerChute Business Edition V6.02

Thanks,

Terri Harris
Honored Contributor

Re: Proliant ML370 G3 Schedule UPS Shutdown but server will not re-boot

My understanding of the APC UPS systems is that it requires the server to have a System BIOS option for power states. The Proliant server does not have this option, and so the UPS software is not able to designate the power state/status in the BIOS.
If you search the Proliant ITRC forum you will see this issue. ITRC advanced search:

http://forums1.itrc.hp.com/service/james/home.do?admit=716493758+1098121437568+28353475

I've not seen a solution to this.
Richard Warner_2
Occasional Contributor

Re: Proliant ML370 G3 Schedule UPS Shutdown but server will not re-boot

Thank You