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Proliant ML370 G3 - Smart Array 641 Battery failure

 
Jon Maib
Occasional Advisor

Proliant ML370 G3 - Smart Array 641 Battery failure

I have several G3's with the 641 Array card and continue to get Temp Disabled - failures. We have tried replacing the battery and eventually it will fail again. We have updated the firmware on the card to the latest version per HP and same issue. We are spending way too much money getting these replaced ever other week. Any help would be greatly appreciated!
12 REPLIES 12
Ivajlo Yanakiev
Respected Contributor

Re: Proliant ML370 G3 - Smart Array 641 Battery failure

Is there enoght air flow there.
What about temp ?
Jon Maib
Occasional Advisor

Re: Proliant ML370 G3 - Smart Array 641 Battery failure

Have all fans loaded in server (6)and getting no temp violations. Again, this is on multiple servers at different locations accross the country with same issue.
Ivajlo Yanakiev
Respected Contributor

Re: Proliant ML370 G3 - Smart Array 641 Battery failure

May be you need some time for charge the battery ?

Ivajlo Yanakiev
Respected Contributor

Re: Proliant ML370 G3 - Smart Array 641 Battery failure

did you read that one ? :
http://docs.hp.com/hpux/onlinedocs/347914-001/347914-1.pdf

there is diag procedure for array.
also did you try offline diag ?


Jon Maib
Occasional Advisor

Re: Proliant ML370 G3 - Smart Array 641 Battery failure

The batteries will charge, then will be fine for a week or so, and then will go back to a failed status and will give an F1 error at post. 2 days later, battery will be fine - then the process begins again! Have replaced batteries.
Ivajlo Yanakiev
Respected Contributor

Re: Proliant ML370 G3 - Smart Array 641 Battery failure

did you supplay battery with power ?
Sorry about that but I am on T street
Jon Maib
Occasional Advisor

Re: Proliant ML370 G3 - Smart Array 641 Battery failure

Battery pulls power from the Array card!
Jon Maib
Occasional Advisor

Re: Proliant ML370 G3 - Smart Array 641 Battery failure

Contacted HP, apparently this is a issue with firmware. The last release was suppose to fix issue, but in fact did not make it onto the release. Firmware is suppose to be released in January 05 to fix issue with the battery failures.
Ivajlo Yanakiev
Respected Contributor

Re: Proliant ML370 G3 - Smart Array 641 Battery failure

finaly :)
I was stick on that :)))