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тАО01-21-2008 10:05 AM
тАО01-21-2008 10:05 AM
Proliant ML370 only recognizing half of installed memory
I have two ML 370 G3 machines that I'm trying to bring back online. One is a dual 2.4 running 2003 server, the other is a single 2.4 running 2000.
Apparently both of these machines are only recognizing half of the installed memory. The dual has 4 2Gb DIMMs, that are apparently only being read as 1 GB DIMMS.
The other machine has 2 1 GB Dimms, and 2 256K. The 1GB DIMMS are recognized as 512 each.
Is there some setting that I've missed somewhere that is making these machines only read half of what they have installed?
Apparently both of these machines are only recognizing half of the installed memory. The dual has 4 2Gb DIMMs, that are apparently only being read as 1 GB DIMMS.
The other machine has 2 1 GB Dimms, and 2 256K. The 1GB DIMMS are recognized as 512 each.
Is there some setting that I've missed somewhere that is making these machines only read half of what they have installed?
2 REPLIES 2
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тАО01-21-2008 10:16 AM
тАО01-21-2008 10:16 AM
Re: Proliant ML370 only recognizing half of installed memory
Hi,
what you can do is:
1. Update System ROM
2. Clear NVRAM to reset to defaults - Turn off the server, set position 6 of the maintenance switch to on and power it on. - page 97/113 :
http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c00064921/c00064921.pdf
Position of the switch is shown on the server's access panel.
3. Follow the instructions from the quickspecs :
http://h18000.www1.hp.com/products/quickspecs/11450_div/11450_div.html#Memory
Install the smaller size DIMMs in the 1st slots(for the 2nd machine).
This should work, I think problem is with the outdated system ROM.
Please confirm that the memory is not recognized in BIOS too, not only in OS.
Regards,
Pac
what you can do is:
1. Update System ROM
2. Clear NVRAM to reset to defaults - Turn off the server, set position 6 of the maintenance switch to on and power it on. - page 97/113 :
http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c00064921/c00064921.pdf
Position of the switch is shown on the server's access panel.
3. Follow the instructions from the quickspecs :
http://h18000.www1.hp.com/products/quickspecs/11450_div/11450_div.html#Memory
Install the smaller size DIMMs in the 1st slots(for the 2nd machine).
This should work, I think problem is with the outdated system ROM.
Please confirm that the memory is not recognized in BIOS too, not only in OS.
Regards,
Pac
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тАО01-21-2008 05:24 PM
тАО01-21-2008 05:24 PM
Re: Proliant ML370 only recognizing half of installed memory
Note Windows 2003 server only supports 4GB RAM, so you won't get any more on your Dual 2.4 machine regardless.
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