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Proliant ML570 stop with blue screen

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vladimir_12
Advisor

Proliant ML570 stop with blue screen

We have ML570 with W2K Advanced Server SP4 installed and it stop with blue screen. In integrated log there is message: Blue Screen Trap (BugCheck, STOP: 0x00000044 (0xFB7E0008, 0x00000CCA, 0x00000000, 0x00000000)). Could any help me to resolve this problem?

Vladimir.
2 REPLIES
Sunil Jerath
Honored Contributor
Solution

Re: Proliant ML570 stop with blue screen

Hello Vladimir,
Here is what you need to do:

To prevent the "Bug Check: STOP 0x44, MULTIPLE_IRP_COMPLETE_REQUEST" error message, upgrade the ProLiant System Management Controller drivers to the following versions:

ProLiant iLO Advanced System Management Controller Driver

Upgrade the hp ProLiant iLO Advanced System Management Controller Driver for Windows Server 2003 (CPQASM2.SYS) to Version 5.30.3718.0 (or later). Version 5.30.3718.0 is available for download as Smart Component CP003215 from the following URL and is also on SmartStart Release 6.30:

http://h18007.www1.hp.com/support/files/server/us/download/17076.html

Upgrade the ProLiant iLO Advanced System Management Controller Driver for Windows 2000 (CPQASM2.SYS) to version 5.30.2195.1B (or later). Version 5.30.2195.1B is available for download as Smart Component CP003670 from the following URL:

http://h18023.www1.hp.com/support/files/server/us/download/18301.html

hp ProLiant Advanced System Management Controller Driver

Upgrade the hp ProLiant Advanced System Management Controller Driver for Windows Server 2003 (CPQASM.SYS) to Version 5.30.3718.0 (or later). Version 5.32.3790.0 is available for download as Smart Component CP003738 from the following URL and is also on SmartStart Release 7.00:

http://h18007.www1.hp.com/support/files/server/us/download/18446.html

Upgrade the hp ProLiant Advanced System Management Controller Driver (CPQASM.SYS) for Windows 2000 to version 5.30.2195.1B (or later). Version 5.31.2195.0 is available for download as Smart Component CP003476 from the following URL:

http://h18007.www1.hp.com/support/files/server/us/download/17743.html

hp ProLiant Integrated System Management Controller Driver

Upgrade the hp ProLiant Integrated System Management Controller Driver for Windows 2000 (CPQCSM.SYS) to version 5.31.2195.0 (or later). Version 5.32.2195.0 is available for download as Smart Component CP003747 from the following URL:

http://h18007.www1.hp.com/support/files/server/us/download/18790.html

hp ProLiant System Management Controller Driver

Upgrade the hp ProLiant System Management Controller Driver for Windows 2000/Server 2003 (CPQSS.SYS) to version 5.31.2195.0 (or later). Version 5.32.2195.0 is available for download as Smart Component CP003714 from the following URL:

http://h18007.www1.hp.com/support/files/server/us/download/18789.html
Please let me know as to how you make out.

Regards,
vladimir_12
Advisor

Re: Proliant ML570 stop with blue screen

Thanks a lot, Sunil. Your answer has help me...

With best wishes,
Vladimir