HPE Community
ProLiant Servers (ML,DL,SL)
1752762 Members
5243 Online
108789 Solutions
New Discussion юеВ

Re: Proliant Serial number and motherboard replace

 
SOLVED
Go to solution
eran70
Frequent Advisor

тАО01-08-2006 12:23 AM

тАО01-08-2006 12:23 AM

Proliant Serial number and motherboard replace

Hi,
Recently motherboard was replaced on one of our servers because hardware problem.
Of course after motherboard replaced we have new serial number in the BIOS. Technician who replaced motherboard instruct us to set old serial number in BIOS (because server warranty
registered to server old serial number)
Is it accepted prcatice? (especially want to see HP peoples answer).
0 Kudos
3 REPLIES 3
David Claypool
Honored Contributor

тАО01-08-2006 05:40 AM

тАО01-08-2006 05:40 AM

Re: Proliant Serial number and motherboard replace

Yes, that is normal procedure.
0 Kudos
Oleg Koroz
Honored Contributor

тАО01-08-2006 03:58 PM

тАО01-08-2006 03:58 PM

Solution

Re: Proliant Serial number and motherboard replace

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=PSD_CN0178W

0 Kudos
eran70
Frequent Advisor

тАО01-08-2006 06:08 PM

тАО01-08-2006 06:08 PM

Re: Proliant Serial number and motherboard replace

Thanks
0 Kudos
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.