Proliant Service Support Pack - and warranty

[cluey39]

I've just been trying to download a firmware update on one of our servers, primarily to fix a bug but also as a standard periodic update. Just found out that I need an extended warranty to download a firmware image, which is to fix a faulty piece of code!

So, I now need to pay, every year if I want to secure my system against potentially serious errors. Errors caused by HP themselves!!! This is incredible, and a huge push to recommend Cisco UCS as the system of choice for all servers (Cisco require an account to download UCS firmware but not an extended warranty agreement).

Way to go to stab your customers in the back HP...

[Suman_1978]

Hi,

FYI, http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c04044353

Thank You!
I am a HP employee.

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