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Proliant Storage Enclosure not responding

Darshan Patel
Occasional Visitor

Proliant Storage Enclosure not responding

I'm getting the following error message when my server boots up

Slot 4 Compaq Smart Array 5300 controller (revA, V1.74) 2 logical drives 1775-slot for drive array
Proliant storage enclosure not responding
SCSI Part 2 : Check storage enclosure power switch and cables

Turn system power off while checking Proliant power and cable connections, then turn system power back on and retry.
2 REPLIES
Chris Barber_4
Occasional Advisor

Re: Proliant Storage Enclosure not responding

Try looking at the responses in this post:
http://forums1.itrc.hp.com/service/forums/categoryhome.do?categoryId=264

Just trouble shoot:
- Make sure the power cable to the drive-cage is properly connected, if so, try plugging a different power cable into the storage enclosure/drive-cage. If this works, then it was a power supply problem.
- Try plugging the scsi cable from the drives into the embedded scsi port rather than one of the ports on the SmartArray card. If this works, then it might be a problem with the Smart Array 5300 Controller, or it might be a strange problem like I had. Try putting in different drives, or just putting in one drive. In my case, one faulted drive seemed to cause strange repercussions.
Chris Barber_4
Occasional Advisor

Re: Proliant Storage Enclosure not responding