Proliant Support Pack (v6.10) Install Problems

[Dave Bullamore]

Scenario: Proliant 3000 running NT 4.0/SP6a.

While trying to run the PSP, I receive the message "Setup is unable to load a setup DLL" about midway through the setup. I acknowledge the error and the setup proceeds. When complete, the CPQ Agents (only) have been updated. However, none of the CPQ drivers get updated. Has anyone else experienced this? If so, what was the resolution?

TIA, -Dave

[Eric_76]

upgrade your bios
but again it is normaly the other way no Agent and only some of the drivers.
not sure about 3000 and 6.10 management cd but this exist when I did 4.xx to 5xx not sure which one..

[Theo Hill_1]

The 6.0 and 6.1 Smart Start CD's are not supported in these boxes. Mainly G2 systems and above only. Try using a 5.5 Smart Start CD.

[JohnWRuffo]

Just saw this about the update... have a read:
http://www3.compaq.com/support/reference_library/viewdocument.asp?dt=3&source=EM021204_CW01.xml

[JohnWRuffo]

oops... and:
http://www3.compaq.com/support/reference_library/viewdocument.asp?dt=3&source=EM021204_CW02.xml

[Dave Bullamore]

Many thanks to all for the responses. I will give the 5.5 SmartStart CD a try.

Regards,

Dave