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Proliant Support Pack (v6.10) Install Problems

 
Dave Bullamore
Occasional Visitor

Proliant Support Pack (v6.10) Install Problems

Scenario: Proliant 3000 running NT 4.0/SP6a.

While trying to run the PSP, I receive the message "Setup is unable to load a setup DLL" about midway through the setup. I acknowledge the error and the setup proceeds. When complete, the CPQ Agents (only) have been updated. However, none of the CPQ drivers get updated. Has anyone else experienced this? If so, what was the resolution?

TIA, -Dave
5 REPLIES
Eric_76
Regular Advisor

Re: Proliant Support Pack (v6.10) Install Problems

upgrade your bios
but again it is normaly the other way no Agent and only some of the drivers.
not sure about 3000 and 6.10 management cd but this exist when I did 4.xx to 5xx not sure which one..
Theo Hill_1
Honored Contributor

Re: Proliant Support Pack (v6.10) Install Problems

The 6.0 and 6.1 Smart Start CD's are not supported in these boxes. Mainly G2 systems and above only. Try using a 5.5 Smart Start CD.
JohnWRuffo
Honored Contributor

Re: Proliant Support Pack (v6.10) Install Problems

Just saw this about the update... have a read:
http://www3.compaq.com/support/reference_library/viewdocument.asp?dt=3&source=EM021204_CW01.xml
Enjoy!
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JohnWRuffo
Honored Contributor

Re: Proliant Support Pack (v6.10) Install Problems

oops... and:
http://www3.compaq.com/support/reference_library/viewdocument.asp?dt=3&source=EM021204_CW02.xml
Enjoy!
__________________________________________
Was the post useful? Click on the white KUDOS! Star.

Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt
Dave Bullamore
Occasional Visitor

Re: Proliant Support Pack (v6.10) Install Problems

Many thanks to all for the responses. I will give the 5.5 SmartStart CD a try.

Regards,

Dave