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Proliant & UPS - communications failure

 
Danny Otten
Occasional Visitor

Proliant & UPS - communications failure

I am trying to connect a R3000XR to a ML370 server via a serial cable. The Compaq Power Management software is not able to communicate to the UPS. The COM port is working fine.

Compaq Power Management Home Page says Error : Could not read data.

If we use Windows Power Management, the server is initiating a shutdown immediately - loop
1 REPLY
Gert Luyten
Respected Contributor

Re: Proliant & UPS - communications failure

I would suggest attaching the UPS to another server/pc and install the Compaq Power Agents onto that one to make sure that the serial port on the UPS is not faulty.
There is also a known issue with this make of UPS with a bad serial port.
Also note that there is a new power management software suite out there, replacing ALL previous ones. You can freely download it at:
http://h18013.www1.hp.com/products/servers/proliantstorage/power-protection/software/index.html
A Proliant a day keeps the competition away!