Proliant & serial number help required

[Mike Molyneux_1]

OK, I might be doing something wrong, but if I enter my Proliant serial number on the support site it says that it can't find it. If I then try the autodetect option it finds my serial number and then says it doesn't have any info on my machine! Any ideas anyone please.

[Deeble Tonkin]

Hi
Used this feature OK before. Tried today with an old serial off a 1600 this was OK. Tried with new style for a DL360 got no info message.
Looks like not all servers are on there.

[Ian Matthews_2]

http://h30121.www3.hp.com/sparesstore/default.asp?mscssid=HNGJPT9JNK6N8L6NE3PW04C8A7SMDUXE&Create=1

try this site

Ian

[Gert Luyten]

Since you live in the UK try this one:
http://www.compaq.co.uk/warranty/status/index.asp

This database is more directed to EMEA rather than to the US.