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Proliant dl380 G5 blue screen on install of Windows 2k3

Jeff 25
Occasional Visitor

Proliant dl380 G5 blue screen on install of Windows 2k3

Hello,

I am trying to install windows 2k3 server standard to six dl380 G5 servers. All of them are blue screening on the hpcisss2.sys file. What is the easiest way to solve this problem? I am renting these servers for a user conference, and they did not send the media with the servers. Is there an HP setup utility to update the drivers for the RAID controller? Thanks in advance.
4 REPLIES
Aks2
Valued Contributor

Re: Proliant dl380 G5 blue screen on install of Windows 2k3



Are you trying a manual installation or are you using the smart start cd to install.

Its recomended you try the smart start asisted installation:
http://h18007.www1.hp.com/support/files/server/us/download/27210.html

If you want the latest drivers and firmware for the server, you can get it from the following link :

http://h18007.www1.hp.com/support/files/server/us/locate/69_6213.html#58

Also you can check the following advisory related to this issue :
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00715130

cheers
Akarsh
Jeff 25
Occasional Visitor

Re: Proliant dl380 G5 blue screen on install of Windows 2k3

I have resolved this issue. Thanks for your reply.

I used a windows 2k3 R2 cd, and the os loaded up fine. I am in the process of downloading the smartstart 7.80 media, and will install that as well.

Thanks again for your reply.
KarloChacon
Honored Contributor

Re: Proliant dl380 G5 blue screen on install of Windows 2k3

Hi Jeff

I also recommend you install the proliant support pack 7.9
"ProLiant Support Packs (PSP) represent operating system (OS) specific bundles of ProLiant optimized drivers, utilities, and management agents. These bundles of software are tested together to ensure proper installation and functionality. "

http://h18023.www1.hp.com/support/files/server/us/download/27534.html


more info about PSP here
http://h18013.www1.hp.com/products/servers/management/psp/index.html

regards

Didn't your momma teach you to say thanks!
Joshua Small_2
Valued Contributor

Re: Proliant dl380 G5 blue screen on install of Windows 2k3

Hi Jeff,

You got things around the wrong way.
To use smartstart, you want to have it downloaded and use it before you install your OS.
Now you're installed, you want to just download the latest PSP (7.9) and install it.