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Proliant7000 - "Unsupported processor detected"

 
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Mario Sgattoni
Occasional Contributor

Proliant7000 - "Unsupported processor detected"

We´ve got a Proliant7000 with two Pentium III Xeon 500 Mhz processors. We´ve upgraded a rompaq of 12/30/1998 by mistake, and now we´ve got the error message a the POST:

"Unsupported processor detected -
System halted"

Now we cannot upgrade the rompaq with the right one, cause the system doesn´t boot from the floppy.

We´ve downsized the processor´s speed, but it didn´t work.

Does anyone know how to upgrade the rompaq at this error conditions.

Thanks a lot for your suggest
5 REPLIES
JohnWRuffo
Honored Contributor
Solution

Re: Proliant7000 - "Unsupported processor detected"

Have you already tried to update the bios again ( http://h18000.www1.hp.com/support/files/server/us/download/7498.html ) Yes... again but with a "new" diskette.

If you have tried again and the diskette install still does not apply, then do the following:

Power off the server and open the server up.

1. Set configuration switches 1, 4, 5, and 6 on the system maintenance switch block to ON to enable disaster mode.
2. Insert the new bios diskette in the floppy.
3. Power on the server. The keyboard, mouse and monitor are all inactive. The IMD will be active if your server has one.
4. The server will make 2 long beeps, to indicate that it is in Disaster Recovery Mode, and should insert the ROMPaq diskette. The IMD, if your server has one, will display "Please insert ROMPaq diskette."
5. The server reads the diskette for the latest ROM image.
Note: If the diskette is not in place, the system continues to beep until a valid ROMPaq diskette is inserted.
6. The ROMPaq diskette will flash the system ROM.
During this process, the IMD displays: "ROMPaq flashing system ROM."
7. At the successful completion of this process, the IMD will display: "ROMPaq flash successful - Cycle Power."
Or;
If the flash is not successful, the IMD will display: "ROMPaq flash failed."

If the flash is sucessful, then the server will issue a series of beeps in an assending order.

8. After successful completion of this process;
a. Power down the server
b. Reset configuration switches 1, 4, 5 and 6
c. Power up the server as usual.

Hope this gets you back to running! Let us know if you don't get the bios re-flashed?
-john
Enjoy!
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Do you need help with your HP product?
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Jesus Lopez Echeverria
Occasional Visitor

Re: Proliant7000 - "Unsupported processor detected"

That happened to me with a proliant 1600 server, and I needed to change two PIII 500 MHz and intalled two PII 350 processors to resolve this issue. That may be the only way.......I think so....
Mario Sgattoni
Occasional Contributor

Re: Proliant7000 - "Unsupported processor detected"

Thank you John!

It works fine now!

Best regards and thanks again for your so fast response.

Mario.
JohnWRuffo
Honored Contributor

Re: Proliant7000 - "Unsupported processor detected"

Glad to have help'd!
Enjoy!
__________________________________________
Was the post useful? Click on the white KUDOS! Star.

Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt
Prashant (I am Back)
Honored Contributor

Re: Proliant7000 - "Unsupported processor detected"

Hi Mario Sgattoni,

Please do also assign point to guys who help you.

Regards,
Prashant S.
Nothing is impossible