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тАО03-30-2004 07:28 AM
тАО03-30-2004 07:28 AM
Although I can connect to it over the net, the mouse is unusable within the Window(s).
I have "downgraded" the server mouse to "no acceleration" etc, as specified in a 10 point advisory, and the first time after that, it worked!!! But never again???
I have had to brush up on keyboard shortcuts, but special keys are a bit of a problem...
Solved! Go to Solution.
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тАО04-02-2004 01:17 AM
тАО04-02-2004 01:17 AM
Re: RILOE II
It's over the Internet that the mouse has a problem.
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тАО04-15-2004 10:10 AM
тАО04-15-2004 10:10 AM
Re: RILOE II
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тАО04-15-2004 11:09 AM
тАО04-15-2004 11:09 AM
SolutionI have a few questions regarding your configuration.
Are you going through a KVM? If so is it a compaq KVM? Has the firmware been updated on it lately?
Have you checked the 30 Pin cable that goes from the Riloe2 to the system board on that server? This contains the Power, mouse/keyboard and power down signals.
Do you have the mouse connected directly to the server or have you installed Y cables?
Y cables are not needed when a 16 or 30 Pin connector is used in newer servers and will cause problems.
Does the mouse work at the server locally?
Try updating both the firmware on the Riloe2 and the ML370G2
Hope this helps
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тАО04-15-2004 04:31 PM
тАО04-15-2004 04:31 PM
Re: RILOE II
we are installing the RILO 2
This will explain what we require and what not for same server
http://h18013.www1.hp.com/products/servers/management/remote-lightsout/server-slot-matrix.html
And we need to take care of few things like user loging and console option we are selecting
Remote console full/cusrosr 2
Regards,
Prashant S.
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тАО04-16-2004 10:44 AM
тАО04-16-2004 10:44 AM
Re: RILOE II
If so is it a compaq KVM?... No, but can't say what make it is, until Monday.
Has the firmware been updated on it lately?... No - I never thought to do this, and did not know it was possible, and do not know how to do that.
Have you checked the 30 Pin cable that goes from the Riloe2 to the system board on that server? This contains the Power, mouse/keyboard and power down signals.... This was put in by me and should be OK, esp as it has all worked occasionally.
Do you have the mouse connected directly to the server or have you installed Y cables?
Y cables are not needed when a 16 or 30 Pin connector is used in newer servers and will cause problems.... I am not using the Y cables as advised.
Does the mouse work at the server locally? ...Yes, always, and through the KVM.
Try updating both the firmware on the Riloe2 and the ML370G2.... This sounds a v. good idea and I will be doing it next week.
... Thanks for your input, Brent.
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тАО04-16-2004 11:05 AM
тАО04-16-2004 11:05 AM
Re: RILOE II
If updating the firmware does not resolve the issue I would suggest trying without the third party KVM if possible.
I know compaq KVM and IP console switches have updates for firmware but I am not sure if your 3rd party one would.
Brent
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тАО04-16-2004 11:27 AM
тАО04-16-2004 11:27 AM
Re: RILOE II
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_ES030219_CW03
As another test you may want to bypass Proxy server usage in IE for your Riloe 2 IP address if it is enabled. I have seen this setting cause problems before.
Cheers
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тАО04-18-2004 02:41 AM
тАО04-18-2004 02:41 AM
Re: RILOE II
"here is a customer advisory that may help" ... not sure of the hardware yet, but it certainly looks like the same problem.
"bypass Proxy server usage in IE for your Riloe 2" ... we don't use a proxy server, so I don't think this applies here.
Many thanks for these suggestions, Brent
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тАО04-18-2004 06:07 PM
тАО04-18-2004 06:07 PM
Re: RILOE II
Update the firmware for same.
Regards,
Prashant S.