Raid 5, one disk replaced and prompted to accept data loss?

[hedsup]

Hi,

Do I have any chance to prevent data loss in the following scenario?

1. I've started our old server after it has been switched off for a long time only to discover that it won't start any more.

I get an error regarding "Array Accelerator Battery Charge Low" (see attached image1) and another error regarding failed disk drive in Box 1, Bay 3 (see attached image1).

2. At this point one HD has its green light (bay 2) on and the other HDs have their lights off (bay 1 and 3).

Trying to continue from here results in a disk error (see attached image2).

3. At this point the HD in bay 3 has its amber light on and the HD in bay1 has still its light off (see attached image4).

4. The logical drive is displayed as failed (see image3)

5. When I replace the HD in bay 3 with a new fresh one and restart the server, I'm prompted with the choice to accept data loss and re-enable logical drive(s) (see image4).

6. At this point all three HD's have their green lights on.

Why am I being asked to accept data loss (I have three HD's in Raid 5 with one having been replaced)? Does this mean that a second HD is also failing (probably the HD in bay which had its light off at point 3)? Why are all lights green then?

I'm grateful for any help.

Regards

[Suman_1978]

Hi,

"Non System Disk or Disk Error", how sure are you that there is any data or OS exists on these hard drives?

Try the following:

Switch OFF the server and reseat all the hard drives into their own bays.

Reseat data cables inside the server.

Go into BIOS and make sure the C: is first boot order and Array controller is first controller for boot.

Boot from HP SmartStart CD and perform diagnostics to check if multiple drives are failed.

Thank You!
I am a HP employee
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