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03-25-2013 03:36 AM - last edited on 03-25-2013 07:36 PM by Cathy_xu
03-25-2013 03:36 AM - last edited on 03-25-2013 07:36 PM by Cathy_xu
Raid controller problem
Hi,
I've 'inherited' an old Proliant DL360 G4 server, and it's got a problem I can't seem to find an answer to, so I'm hoping someone here can help :)
It initially powered up and worked ok, and I went into the array setup screens (F8) to configure the drives. I've got a couple of 146GB drives fitted, set up as raid-1, with Ubuntu 12 server installed.
But after a recent reboot POST now says that '1783-Slot 3 Array controller is in a lock-up State due to a hardware configuration failure. (Controller is disabled until this problem is resolved)'
The F8 option to go into array config. now no longer appears when booting. I've also tried booting off a SmartStart CD and using the Array Config Utility on there. But the raid controller is not detected (because it's already disabled by the BIOS, presumably)...
Does anyone know of a way to 'reset' the raid controller config back to factory defaults ? The raid controller on this machine is the Smart Array 6i (integrated onto the motherboard). I've seen lots of suggestions for unplugging the battery backed write cache, but I don't have one of those...
Any problem in fitting an external, PCI raid card and run off a SATA drive or similar ?
I'm hoping this doesn't mean I need a new motherboard.
Thanks in advance for any help.
Moved from Servers>General to ProLiant Servers (ML,DL,SL)
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03-26-2013 01:48 AM
03-26-2013 01:48 AM
Re: Raid controller problem
Hi,
Try to Remove all disks from the backplane and see if the errors message 1783 still appear.
thanks
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03-28-2013 08:10 AM
03-28-2013 08:10 AM
Re: Raid controller problem
If reseating the disks doesnt work you could try some more intese surgery by reseating the scsi backplane & cables.
If this still doesnt help you can always go into the setup & disable the 6i controller & then replace with a SmartArray 641 or 642. These are functionally identical to the 6i (they are expansion card versions of the 6i) & are now available for almost nothing - a quick look on eBay has them for £15 here in the UK.
Hope this is of some help.
Best regards
Mark