ProLiant Servers (ML,DL,SL)

Raid not detected while installing ESXi on Proliant ML350 G10

 
it_infra
Occasional Visitor

Raid not detected while installing ESXi on Proliant ML350 G10

Hi supprt

We have the issue mentioned in object. We got  a brand new Proliant ML350 G10  server.

Two RAID 1 have been setup according to our needs.

But the problem occue when installing ESXi on the server.

The previous RAID setedup  are not detected during the insallation.

Please provide us some track of solution for us to solved the problem.

Thanks

3 REPLIES 3
SanjeevGoyal
HPE Pro

Re: Raid not detected while installing ESXi on Proliant ML350 G10

Hello,

I would like to know how are you installing the OS.

You can directly boot the server from the ESXi OS iso image.

Or try to install from the intelligent provision, follow the below link.

Intelligent Provisioning User Guide for HPEProLiant Gen10, ProLiant Gen10 Plus Servers, and HPE Synergy

https://support.hpe.com/hpesc/public/docDisplay?docId=a00017037en_us&docLocale=en_US

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Regards,


I am a HPE Employee

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it_infra
Occasional Visitor

Re: Raid not detected while installing ESXi on Proliant ML350 G10

Hi SanjeevGoyal HPE Pro

We follow the instructions on the the  documentation. And we need first of all to update our server using SPP. The SPP image have been downloaded from HPE website. While installing it we are having this error message.

Starting initrd ...

Warning !!! Unable to mount the file system [cdrom]

Warning !!! Unable to mount the file system

Preboot maintenance mode

/bin/ash: can't access tty; job control turned off

Thanks for your support on how to solve this issue.

SanjeevGoyal
HPE Pro

Re: Raid not detected while installing ESXi on Proliant ML350 G10

Hello,

Please follow the below steps to isolate the issue.

1. The server bios and ILO 5 firmware should be updated with the latest.

2. Remove KVM switch and connect keyboard and mouse direct to server (if connected). Intelligent Provisioning will be able to load completely.

Please let me know if the still persists.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,


I am a HPE Employee

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