Rapid Setup "No Available RAID Controller" ML30 Gen10

[DoJu]

Hi All,

We have a HPE Proliant ML30 with a p408i controller installed and connected to 8 x 10K SAS DS 300Gb 872735 disks.

The ML30 is using the latest firmware.

A RAID1 Mirror has been created for the OS (Windows Server 2019)

We press F10 to run Intelligent Provisioning then Rapid Setup but it returns "No Available RAID Controller or there are no disks connected to the RAID controller. The attached disks will be used to perform an OS install without hardware redundancy".

The next screen lets you select any of the 8 disks to install the OS.

Why is Rapid Setup not detecting the RAID hardware yet detects the disks, it should be doing this:
https://www.youtube.com/watch?v=aI5rFT6JbTI&ab_channel=HPETechnology

Any suggestions would be greatly appreciated. Thanks in advance.

[Ihaqueit]

When you click on Setup raid able to see drive or not?

What the   HPE Intelligent Provisioning firmware version? 

Please attach error screenshot.

[DoJu]

Thank you for the reply.

RE: When you click on Setup raid able to see drive or not?

All I see is "No Available RAID Controller"
This system does not contain a RAID Controller or there are no disks connected to the RAID controller
The attached disks will be used to perform an OS install without hardware redundancy

I click Continue
 Rapid Setup then says "Choose OS Drive"
Storage 1
.dev/sde
Size 299.57Gb
I select the above drive
Continue
Install Windows Server from my media
Automatic scan local drives (USB,DVD)
Continue
Windows Server 2019 is then installed
Boots to desktop
HPE "Please wait while your system is updated"
Restart
Boots to desktop successfully

My main concern is HPE Rapid Setup stating "the attached disks will be used to perform an OS install without hardware redundancy".

Firmware Information: HPE Smart Array P408i-p SR Gen10  <null string>

RE: What is the HPE Intelligent Provisioning firmware version? 
Intelligent Provisioning 3.52.37

Thanks

[Sebasbin]

Hi,

>>I would suggest to flash the Intelligent Provisioning to the latest version 3.64 and try the setup again https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_eef93d679da84afd8794b87ce6#tab-history

>>If the issue persists, restore the default system settings in the server BIOS and try.
Steps:-
Reboot the server and press F9 during POST ,From the System Utilities screen,select System Configuration > BIOS/Platform Configuration (RBSU) > System Default Options > Restore Default System Settings. Select Yes, restore the default settings.)

[Ihaqueit]

Please follow once this.

1. Click on System utilities.

2. Click on system configuration.

3.  Then bios/platform configuration

4. Click on storage options

5. Click on Sata controller option

6. check this image.

7. Go back and check boot option 

8. Save changes then reboot.

9. Select intelligent provisioning then select smart storage administrator and create raid, most important you able to see controller or not. once appear then continue the process.

This video help you to create a raid.

(378) HP ProLiant ml30 gen10 raid1 configuration - YouTube

[DoJu]

Thank you for the replies.

RE: Click on Sata controller option

We have no SATA drives, not sure why we have to do this.

Instead we have 8 x 10K SAS DS 300GB, 872735 disks

I have manged to build the ML30 Gen10 with Windows Server 2019.

Installed the latest SPP.

Smart Storage Administrator reports RAID1 hardware redundancy despite Rapid Setup stating "the attached disks will be used to perofmr an OS install without hardware redundancy"

Thank you for the help.

[Ihaqueit]

We have no SATA drives, not sure why we have to do this.

Not an issue sata or sas , are you able to see controller or not in smart storage or rapid setup option?

Instead we have 8 x 10K SAS DS 300GB, 872735 disks

The 8 disk you configures as which raid? And when you setup the rapid able to see all drive or single raid, if you able to see same capacity or different.