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Reboot To Diagnostics

Ayman Altounji
Valued Contributor

Reboot To Diagnostics

Hi,

I am running a farm of Citrix servers using NT4/TSE and every so often they restart. Under normal circumstances this is merely a short denial of service but, every 10th bugcheck, the system restarts into diagnostics forcing a longer service break & manual intervention to restore said service.

I wonder, does anyone know if it is possible to either disable this "feature" or increase the number of bugchecks it takes before diags are accessed?

Thanks

James C. Rocks
1 REPLY
Sunil Jerath
Honored Contributor

Re: Reboot To Diagnostics

Hello,
Please disable the ASR by going into advanced features of System Configuration utility. If you need help re this please call our Tech Support at 1-800-652-6672.

Regards,