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Red Hat 7 cannot recognize ethernet adapter on DL380P G8

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smsc_1
Regular Advisor

Red Hat 7 cannot recognize ethernet adapter on DL380P G8

Hello community, I have a Proliant HP DL380P with the following network adapters:

  • NetXtreme BCM5719 Gigabit Ethernet PCIe (Ethernet 1Gb 4-port 331FLR Adapter)
  • 82580 Gigabit Network Connection (NC365T 4-port Ethernet Server Adapter)

I installed Red Hat 7.2 but it recognizes only the NetXtreme adapter. Every cable/interface connected to the other adapter (82580) is not recognized by the OS. How can I solve this?

lspci show the following error:

04:00.0 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)
        Subsystem: Hewlett-Packard Company NC365T 4-port Ethernet Server Adapter
        Physical Slot: 1
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr+ Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0, Cache Line Size: 64 bytes
        Interrupt: pin D routed to IRQ 52
        NUMA node: 0
        Region 0: Memory at f7f80000 (64-bit, non-prefetchable) [size=512K]
        Region 4: Memory at f7f70000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: [40] Power Management version 3
                Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
                Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=1 PME-
        Capabilities: [50] MSI: Enable- Count=1/1 Maskable+ 64bit+
                Address: 0000000000000000  Data: 0000
                Masking: 00000000  Pending: 00000000
        Capabilities: [70] MSI-X: Enable+ Count=10 Masked-
                Vector table: BAR=4 offset=00000000
                PBA: BAR=4 offset=00002000
        Capabilities: [a0] Express (v2) Endpoint, MSI 00
                DevCap: MaxPayload 512 bytes, PhantFunc 0, Latency L0s <512ns, L1 <64us
                        ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0.000W
                DevCtl: Report errors: Correctable+ Non-Fatal+ Fatal+ Unsupported+
                        RlxdOrd+ ExtTag- PhantFunc- AuxPwr- NoSnoop+ FLReset-
                        MaxPayload 256 bytes, MaxReadReq 4096 bytes
                DevSta: CorrErr+ UncorrErr- FatalErr- UnsuppReq+ AuxPwr+ TransPend-
                LnkCap: Port #0, Speed 5GT/s, Width x4, ASPM L0s L1, Exit Latency L0s <1us, L1 <8us
                        ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp-
                LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk+
                        ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
                LnkSta: Speed 5GT/s, Width x4, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
                DevCap2: Completion Timeout: Range ABCD, TimeoutDis+, LTR+, OBFF Not Supported
                DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled
                LnkCtl2: Target Link Speed: 5GT/s, EnterCompliance- SpeedDis-
                         Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
                         Compliance De-emphasis: -6dB
                LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete-, EqualizationPhase1-
                         EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-
        Capabilities: [e0] Vital Product Data
pcilib: sysfs_read_vpd: read failed: Input/output error
                Not readable
        Capabilities: [100 v1] Advanced Error Reporting
                UESta:  DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq+ ACSViol-
                UEMsk:  DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq+ ACSViol-
                UESvrt: DLP- SDES+ TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
                CESta:  RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
                CEMsk:  RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr-
                AERCap: First Error Pointer: 00, GenCap+ CGenEn- ChkCap+ ChkEn-
        Capabilities: [140 v1] Device Serial Number f4-ce-46-ff-ff-a8-a1-2f
        Capabilities: [1a0 v1] Transaction Processing Hints
                Device specific mode supported
                Steering table in TPH capability structure
        Capabilities: [1c0 v1] Latency Tolerance Reporting
                Max snoop latency: 0ns
                Max no snoop latency: 0ns
        Kernel driver in use: igb
        Kernel modules: igb

And here I copied the state of the single network device:

https://pastebin.com/frPnPff5

As you can see, NetXtreme works perfect, but no link at all for NC365T

Please help, thank you

Lucas

 
./ Lucas
3 REPLIES
smsc_1
Regular Advisor

Re: Red Hat 7 cannot recognize ethernet adapter on DL380P G8

Adding some infos:

Here the lsmod output
https://pastebin.com/Jg8tsa6D

Here the modinfo:
https://pastebin.com/yq94rD2x

And here the dmesg
https://pastebin.com/dvt6L1wa

I don't think it's an hardware fault, becaue I have the same behaviour on other server DL380P G8

please help, I'm getting crazy

./ Lucas
smsc_1
Regular Advisor

Re: Red Hat 7 cannot recognize ethernet adapter on DL380P G8

No one? :(

./ Lucas
smsc_1
Regular Advisor
Solution

Re: Red Hat 7 cannot recognize ethernet adapter on DL380P G8