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Remote Insight/ Integrated Lights-Out interface error

 
jgonzalez
Advisor

Remote Insight/ Integrated Lights-Out interface error

I am seeing a big number of these errors recently being reported by SIM.

 

The host OS has detected an error in the Remote Insight/ Integrated Lights-Out interface. The firmware is not responding.(ILO still functional)

 

I was reflashing the firmware, but it did not fix the issue. I have back rev'ed the firmware with no luck. Only one version, but still no dice. We mostly have ILO3, but we still have some ILO2 and ILO in house. Mostly showing up on ILO3 interfaces. Most of these servers are running the lastest Support Pack and Firmware. But even then we are still receiving these errors. Not sure at this point. Any ideas?

 

Thank you for your help.

61 REPLIES 61
Dennis Handly
Acclaimed Contributor

Re: Remote Insight/Integrated Lights-Out interface error

What server model do you have?  What OS version are you running?

jgonzalez
Advisor

Re: Remote Insight/Integrated Lights-Out interface error

DL360 G7's with Windows 2008 R2 Enterprise.

Rob Buxton
Honored Contributor

Re: Remote Insight/ Integrated Lights-Out interface error

I'd also verify the BIOS FW is up to date, get the latest FW DVD and update everything to keep it in sync.

You might want to then look and verify that you have the latest PSP.

jgonzalez
Advisor

Re: Remote Insight/ Integrated Lights-Out interface error

Most of these servers are running the lastest Support Pack and Firmware.

Julio_Ortiz
Occasional Visitor

Re: Remote Insight/ Integrated Lights-Out interface error

I am also experiencing the same issue. Same model Proliant DL380 G7. Windows 2008 R2 and Storage R2.

All have latest FW, Drivers, etc. Has anyone found a solution to this issue?

 

I

Olson_1
Advisor

Re: Remote Insight/ Integrated Lights-Out interface error

same thing happens on a bl460g7 with latest 1.26 ilo fw.

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JasonWoerner
Frequent Advisor

Re: Remote Insight/ Integrated Lights-Out interface error

I'm seeing the same issue. Periodic. Two servers: ProLiant BL460c G7. 1.26 firmware.

Snak3eye5
Frequent Advisor

Re: Remote Insight/ Integrated Lights-Out interface error

I am seeing the same issue as well. THree of my bl 460c g7 blades.

Julio_Ortiz
Occasional Visitor

Re: Remote Insight/ Integrated Lights-Out interface error

FYI:

HP acknowledge an issue while troubleshooting something else in two of our file servers. This is still going on in more than 5 of our G7 servers.